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9800 Pro Dead?

D

dudleydocker

Golden Member
I have an ATI 9800 Pro that I bought here on FS/T about a year ago. It has been working great until Monday when I was greeted by a black screen (I leave the PC on all the time). When I reboot, I get nothing on the CRT and the PC gives a series of beeps very quickly and seems to stop the boot up process (when I hit the power button it goes off immediately). I changed out the card and tried it in another PC with the same results. Case cooling is good and I have a Artic Cooling VGA Silencer rev. 2 on the card. I pulled the cooler off to see if there was anything wrong with how the heatsink was seated on the GPU but the Artic Silver looked good still and showed signs of complete contact.

My dilemma is that I did get a P/N & S/N sticker with the card, which I stupidly did not attach to the card. Of course I cannot find it now. No P/N - S/N no RMA. I am still looking for it.

Anybody have ideas of how to troubleshoot the card further? I don't have any PCI video cards and I am not sure that would even help (thinking I would see the VGA card in device manager...).

Any ideas would be appreciated.

Thanks.
 
well, if you tried the vid. card in another PC and same results, obviously seems the video card is bad....

is the power cord plugged into the video card in both systems?
what about trying the video card from the other system in yours? that would be enough to tell you what the problem was.
 
yeah I tried the card with and without the internal power connector plugged, to see if I got the beep sequence and message on the screen alerting that the plug was out. No good.

Whatever PC it is in will not complete the boot sequence, just freezes.

I guess I am SOL if I can't find the P/N - S/N sticker🙁

It just figures that the most expensive video card I ever bought is the FIRST ONE that dies on me! I am writing this using and old GeForce2 card that was sitting in a box......
 
Even if you find that sticker it will not do you any good,when you removed the stock sink you voided your warranty.
 
Even if you find that sticker it will not do you any good,when you removed the stock sink you voided your warranty.
Click to expand...

I thought about that too.....do NVIDIA and ATI enforce this? I was sort of hoping it would be similar to Intel and AMD honoring retail CPU warranties even if I used a HSF other than the one that came with the retail package. I realize that video cards do not ship with a SEPARATE HSF....just hoping

Has anyone had any luck with getting ATI to honor a warranty even if you used an aftermarket colling solution?🙂
 
This is one of those cases where I like to say just bite the bullet and look at it as an opportunity to upgrade. People take way too much advantage of RMA policies. You're not supposed to mod the card in any way, as soon as you do that's it. Sure the place you got the card from wont know but you messed with it and perhaps that's why it failed. I'm gonna end my rant here before I say too much.
 
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