9800 Pro boot up error

Aug 21, 2003
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hi everybody, my problem is with the video card in my second PC. the card in question is a Radeon 9800 Pro. when the PC first boots the posts test goes off with some loud and frequent beeps. than the error message appears on the monitor. the error message reads: you have not connected the power extension cable to your Radeon 9800 video card, please refer to the "getting started guide" for proper hardware installation!!!. now i did reference this guide, which is just a basic guide that did not help me very much. i tried using every different unused power connector, switching with other components, re-arranging the daisy chain of power connections, making a solo connection. and from as far i can visibly tell the y-power connector thing that came with the card is as attached as it can be. i even put the card into another computer, with no know problems, and the error still came up. at this point i think the problem is the with the card itself, but i dunno, could there be something else that i could check and or missed to fix this problem? also, if the card does need to be replaced, which cards should i consider in its stead. any help would be greatly appreciated
 

vh1229

Junior Member
Jan 9, 2007
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I just experienced this same problem. What worked for me.... you're going to laugh at this... was to turn the cable attaching to the video card around. Plug it in the other way. It makes sense, since the error says the cable isn't connected. Took me forever to figure this out.

Hope this helps!
 

BladeVenom

Lifer
Jun 2, 2005
13,365
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Power cables are made to only attach one way. Even if you were able to force them in backwards you would have 5 volts going were 12 volts was suppose to go, and vice versa.
 

vh1229

Junior Member
Jan 9, 2007
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I promise that turning the power cable around solved the problem. That's the only thing that was changed, yet the computer is working now.
 

vh1229

Junior Member
Jan 9, 2007
3
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The cable had been put in backwards. It was jammed and took some strength to get it apart, but putting it back in the correct way made the error dissapear.