I had a a huge problem with my 9800 GX2 as it was heating up my rig and because of which my computer performed not as good as expected "I have to say i have the transparent case so that may be a factor".
As i had reported in my earlier 9800 GX2 fiasco thread the performance i wanted was not there and i had no idea how to stop the computer from heating up so much "I had added 3 Fans" so i sold it on ebay and kept my 3870 X2 but befour selling i tried to contact customer care via email and i got a call today after aout a month..
Here is how it went:- Some dude said "Hello" //to which i said Hello.
Then he said "I am a rep. of XFX international i have recived an email in concern of a recently bought 9800 graphic card." //Ya i was haveing a problem with its heat generated
"Sir, the heat generated is due to processes running inside the card itself we can not change the card due to that reason" //I know but my whole system got so hot because the heat was being pushed inside the system not outside.
"Sir, have you checked the power cables and card fan and the connections." //Yes the system was running fine just the heat problem which caused my system to shut down
"Sir in that case you should avoid playing any games as it will change the card temp." // I said thank you alot and i hung the call.
BOTTOMLINE- Dont play any games after buy a freaking graphics card totalllly great... The guy was mexican i think because he was sayin' se, se after every two words....!!!
As i had reported in my earlier 9800 GX2 fiasco thread the performance i wanted was not there and i had no idea how to stop the computer from heating up so much "I had added 3 Fans" so i sold it on ebay and kept my 3870 X2 but befour selling i tried to contact customer care via email and i got a call today after aout a month..
Here is how it went:- Some dude said "Hello" //to which i said Hello.
Then he said "I am a rep. of XFX international i have recived an email in concern of a recently bought 9800 graphic card." //Ya i was haveing a problem with its heat generated
"Sir, the heat generated is due to processes running inside the card itself we can not change the card due to that reason" //I know but my whole system got so hot because the heat was being pushed inside the system not outside.
"Sir, have you checked the power cables and card fan and the connections." //Yes the system was running fine just the heat problem which caused my system to shut down
"Sir in that case you should avoid playing any games as it will change the card temp." // I said thank you alot and i hung the call.
BOTTOMLINE- Dont play any games after buy a freaking graphics card totalllly great... The guy was mexican i think because he was sayin' se, se after every two words....!!!
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