Originally posted by: taltamir
Originally posted by: Azn
Originally posted by: taltamir
newegg started sucking about 6 monthes ago... when they started charging restocking fees (on any returns, not returns missing items... missing items result in your return being REJECTED rather then a fee), and now they are selling all the new video cards as NON REFUNDABLE... You bought the card and it doesn't fit in your case? well, sell it on ebay cause we aint taking it back.. not even with the 15% restocking fee.
Also newegg used to be 50-70% of the cost at frys... now most of their items are the EXACT same cost (down to the cents)... usually with free shipping, and you don't pay tax... a few items are a LITTLE cheaper....
Anyways, don't buy in newegg no more.
Newegg doesn't suck. They are still competitive although their prices aren't the best anymore. They still have quite bit of items that are still competitive. All internet companies charge restocking fee. Newegg still doesn't charge restocking fee if the item is broken. It's been like this the day they opened. It's just that people try to abuse that system.
If you have missing items than that is your fault for not sending or losing the items that came with the original purchase.
If your part breaks 2 weeks after you bought it you are likely not gonna have the manual and the box, are you now?
And newegg DOES charge restocking fee on defective items... I bought a pair of geil DDR2 800 modules from 6 monthes ago and one of the sticks was defective... Since I needed the computer right away I went to frys and bought a PQI DDR800 pair for 10$ more... and returned the geil defective modules to newegg clearly stating it is defective... I also wrote who one is defective (no permanent marking, a sticky note on the outside of the clear plastic box.)... they charged me a 15% restocking fee for returning a defective item...
I also returned an abit board for a refund because it was the third in a row I got defective (I RMAed it twice for replacement).
In contrast a year before that I sent back a part because "oops sorry. I accidently bought the wrong item" and not only did they not charge any restocking fee. They also sent me a free t-shirt as a thank you spending over 5,000$ in their store in one year (I build a new computer for me, one for each of my two brothers, my mom and my dad once a year, AND buy disposeables like ink, paper, and blank disks...)....
Obviously I am not spending that kind of money in their store anymore.
Frys on the other hand now charges the same price for most stuff found on newegg... gives you 100% of your money back no matter what, UNLESS you are missing parts of the item (wrappers and the like don't count, only useful parts), in which case you pay 15% missing parts fee...