8800 + dvi to vga converter = no display?

[CrackRabbit]

So I got my PNY 8800GTS from the hot deal posted a few days ago.
I got it hooked up and turned everything on. I can hear my computer going into windows but my monitor remains in power saver mode.
Monitor is an older Sony Trinitron based CRT.
I am at a loss as to what to do, the monitor works fine and the card seems to be ok.
Any sugestions from the peanut gallery?

 

[krotchy]

weird, you are just using the little dongle that came with it I assume?

I have no problems with mine doing analog out, course im using 2 DVI cables at the moment, ever since I got my 2407 as a main, bumped my 19 inch DVI to #2 and kicked the VGA 6 year old 17 inch LCD into the closet. However just using the little DVI->VGA adapter that came with it used to run that 17 incher just fine.

 

[CrackRabbit]

Originally posted by: krotchy
weird, you are just using the little dongle that came with it I assume?

I have no problems with mine doing analog out, course im using 2 DVI cables at the moment, ever since I got my 2407 as a main, bumped my 19 inch DVI to #2 and kicked the VGA 6 year old 17 inch LCD into the closet. However just using the little DVI->VGA adapter that came with it used to run that 17 incher just fine.

yep, doesn't make any sense.

 

[Fullmetal Chocobo]

Can you put in the old card, disable any power management stuff, and then try it again? It has to be something with the mobo / BIOS settings.

Do you have the 6 or 8-pin aux power connected to the motherboard? Maybe it's not getting enough juice on the mobo side?? Just a thought.

What PSU are you using.

 

[CrackRabbit]

Using a Seasonic 600w PS, and the 6 pin aux is hooked up to the card.

 

[PurdueRy]

Are you using a DVI-I, DVI-D or VGA cable?

 

[CrackRabbit]

Originally posted by: PurdueRy
Are you using a DVI-I, DVI-D or VGA cable?

VGA cable from the monitor to the converter. The converter should be DVI-I/A.

 

[PurdueRy]

Originally posted by: CrackRabbit

Originally posted by: PurdueRy
Are you using a DVI-I, DVI-D or VGA cable?

VGA cable from the monitor to the converter. The converter should be DVI-I/A.

Ok, it was just an idea

Have you tried a LCD or known working CRT with the card?

 

[CrackRabbit]

Originally posted by: PurdueRy

Originally posted by: CrackRabbit

Originally posted by: PurdueRy
Are you using a DVI-I, DVI-D or VGA cable?

VGA cable from the monitor to the converter. The converter should be DVI-I/A.

Ok, it was just an idea

Have you tried a LCD or known working CRT with the card?

The CRT works fine with another card, I am going to borrow an LCD from work, but it only has VGA in no DVI. If those don't work I guess I can try my TV, it has HDMI in and I have a DVI->HDMI cable going from another computer to it.
Other than that I guess I will have to RMA the card.

 

[CrackRabbit]

Tried the DVI->HDMI cable on my tv. Same result, boots into windows but just get a blank screen.
I'm totally stumped now.

Edit: Tried it in another computer with a PCIe slot, same situation, boot but no video.

 

[PurdueRy]

Originally posted by: CrackRabbit
Tried the DVI->HDMI cable on my tv. Same result, boots into windows but just get a blank screen.
I'm totally stumped now.

Edit: Tried it in another computer with a PCIe slot, same situation, boot but no video.

Sounds like a bad video card then...:-/

 

[myocardia]

Have you tried both DVI ports? The primary port won't always be on the same side as your last card, and until you get the driver installed, the secondary port won't work at all.

 

[CrackRabbit]

Originally posted by: myocardia
Have you tried both DVI ports? The primary port won't always be on the same side as your last card, and until you get the driver installed, the secondary port won't work at all.

Yep, tired both DVI ports.
Looks like i get to spend some time on the phone with a PNY phone jockey tomorrow.
Anyone know how their RMA service is?

 

[bX510]

Actually, try to exchange for another one from the store and tell them it was defective. They should replace a new one.

 

[CrackRabbit]

Originally posted by: bX510
Actually, try to exchange for another one from the store and tell them it was defective. They should replace a new one.

Because Buy.com's customer service sucks a big one.