This is something I should have seen coming but, I was fool to trust that if I didn't get any warnings or extra instructions then I would be fine.
Anyways my parent company has been using Encryption on their 840 Evo'd Dell laptops for awhile now. All using DDPE. As a small mostly sales arm of this company we are only now for next year ordering laptops and placing evo's in them to utilize Opal through DDPE. So we have a bunch of these PC's coming in a couple weeks from now. We got one PC early to get it setup and tested with working drivers in our desktop management system (Heat DSM).
Anyways when testing drivers after the management system had installed DDPE and set it up for our domain. They wanted me to reload the PC since I had installed the drivers that were missing by hand to confirm which drivers where needed. Our DSM as implemented by my overlords doesn't play well with versions of software installed by hand. So I set the machine to reload, since the person asking was the one that had helped us get the DDPE package working for these machines and he hadn't given me warnings or steps to make sure the SSD was going allow the reload properly. When I did this I had the drive set recreate the partitions since our previous 100GB standard C: was nearly half full after this latest reload. Me and my boss agreed to push it out another 25GB.
Well that may have been my final straw with this drive. DSM deleted the partitions. And seems to fail to create new ones. I took the drive out and connected it to my desktop, with no success either. I loaded Samsung Magician and it tells me that Opal is active and has to be turned off with another tool.
Anyone have an idea on how to disable Opal? I have checked the forum here, Samsung's site, and google, with little success but maybe my searches aren't as strong as they used to be. It's not the end of the world if I bricked the drive, it'll be a useful learning point going forward when setting up the next 50 machines (and their possible future reloads). My parent company is based out of Europe so I won't here from them till Monday at the earliest. But I want to fix this beforehand if possible.
Anyways my parent company has been using Encryption on their 840 Evo'd Dell laptops for awhile now. All using DDPE. As a small mostly sales arm of this company we are only now for next year ordering laptops and placing evo's in them to utilize Opal through DDPE. So we have a bunch of these PC's coming in a couple weeks from now. We got one PC early to get it setup and tested with working drivers in our desktop management system (Heat DSM).
Anyways when testing drivers after the management system had installed DDPE and set it up for our domain. They wanted me to reload the PC since I had installed the drivers that were missing by hand to confirm which drivers where needed. Our DSM as implemented by my overlords doesn't play well with versions of software installed by hand. So I set the machine to reload, since the person asking was the one that had helped us get the DDPE package working for these machines and he hadn't given me warnings or steps to make sure the SSD was going allow the reload properly. When I did this I had the drive set recreate the partitions since our previous 100GB standard C: was nearly half full after this latest reload. Me and my boss agreed to push it out another 25GB.
Well that may have been my final straw with this drive. DSM deleted the partitions. And seems to fail to create new ones. I took the drive out and connected it to my desktop, with no success either. I loaded Samsung Magician and it tells me that Opal is active and has to be turned off with another tool.
Anyone have an idea on how to disable Opal? I have checked the forum here, Samsung's site, and google, with little success but maybe my searches aren't as strong as they used to be. It's not the end of the world if I bricked the drive, it'll be a useful learning point going forward when setting up the next 50 machines (and their possible future reloads). My parent company is based out of Europe so I won't here from them till Monday at the earliest. But I want to fix this beforehand if possible.
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