6509

[me19562]

Ok, ihave a 6509 that is not detecting 5 modules(1 WS-X6316-GE-TX and 4 WS-X6348-R21). I'm thinking in reload the supervisor and in worst case recycle the power, but maybe this doesn't resolve the problem. Any suggestion?

 

[Garion]

Have you tried to pull then re-plug the modules?

If that doesn't work, I'd recommend a full cold boot. It's a big hit, but if you're down 5 modules, you could only have two active ones, in any case.

- G

 

[Tanner]

k, I might as well change my nick' to n00b after this question...

color me stupid...but WTH is

<< 6509 that is not detecting 5 modules(1 WS-X6316-GE-TX and 4 WS-X6348-R21). >>

 

[ScottMac]

A 6509 is a Cisco switch. A biggun (6500 series, 9 slots).

The modules are blades full of ports.

Big bucks.

FWIW

Scott

 

[me19562]

Well, all of the modules are getting power, I turn it off the whole chassis and turn it on back and those 5 modules are still not detected. The switch
detect 4 of the 9 modules. What I'm thinking is the software of the supervisor need to be update to an newer version. Garion what exactly u mean
when u said that you could only have two active ones, in any case?

 

[ScottMac]

I believe you're right, you probably need a code upgrade, especially if the switch has been around a while, and the modules are new(er).

I think what Garion meant was that if you had five modules down, plus the (probably) 2 supervisor blades, that only leaves two blades left working.

What code version are you running now?

 

[me19562]

the switch have 1 SUP1A with the MFSC2 and PFC mods slot 1 and 15(MFSC2) running CatOS 5.5(SUP1A) the MFSC2(Hybrid IOS 12.1)
slot 2 & 3 WS-X6416-GBIC working fine
slot 4 WS-X6516-GE-TX not detect
slot 5 one of this 2 WS-X6348-RJ-45 or WS-X6548-RJ-45, i don't remember but anyway is working fine
slots 6,7,8,9 WS-X6548-RJ21 any of those aren't detect

 

[ScottMac]

According to Cisco (www.cisco.com), the minimum recommended software is 6.2(2), and the recommended is 6.3(3a).

Here's the link for the Martix:

Product and Software Version Matrix

You may want to check the revs for all your blades, in case some of them need a higher rev than 6.2/6.3.

Good Luck

Scott

 

[me19562]

thanks a lot, can i ask u 1 more question Scottmac?
When u bought a new switch, router, etc. and u take too the smartnet, the reseller it's supose to give u the service contract
and with the service contract then u go to Cisco website and with the service contract number u create ur registration in the
CCO to get the account for the CCO or it's responsability of the reseller to create the registration and give u the account?

 

[ScottMac]

I believe the reseller can give you the Cisco authorized contract number, or you can get the number (as in buy the contract) direct from Cisco. I haven't worked that end of the stick in a long time and I'm not sure how it works anymore.

I'm pretty sure that either way the number comes from Cisco, it's just a matter of who does the initial paperwork.

Sorry I can't be more specific....

Good Luck

Scott

 

[me19562]

Thanks, with that info I can dig more in the matter