570 Crashing

[Punchmonk]

I just got a gtx 570 SC and have had some problems with running mutlple screens at once. I card is stock overclocked with the 797 core clock OC. I ran 3dmark11 and got a 5077 score. Yet while I play World of Warcraft while watching a live stream my card just crashes randomly alot. The GPU usage peaks to max and then crashes. here is a screenshot.



Everytime it peaked 100% it crashed.

I don't know what is going on. I am using the 285.62 drivers. What should I do?

ps. the rest of my computer is very outdated. you can see specs here-
http://3dmark.com/3dm11/2355455

 

[toyota]

what power supply do you have? although if that was the problem I think it would just shut off.

 

[Punchmonk]

http://www.newegg.com/Product/Product.aspx?Item=N82E16817371044

 

[toyota]

yeah that power supply is fine.

 

[CarpeDiem99]

have you monitored your video card clocks to see if it is downlocking? I've had issues when the card downclocks itself and then it crashes when it goes backup. Check with gpu-z

 

[Punchmonk]

have you monitored your video card clocks to see if it is downlocking?

So it seems like its downclocking to 50.6 mhz. Everything shoots to near zero, Memory, Clock speed, fan. Just now while monitoring with World of Warcraft up it did it so many times back to back that my computer crashed. How can i fix this?

Heres the part of my log when it crashed:

2011-12-17 02:29:12 , GPU Core Clock [MHz] -50.6 , GPU Memory Clock [MHz]- 67.5 , GPU Shader Clock [MHz] -1594.0, GPU Temperature [°C]-57.0, Fan Speed (&#37 [%]-40 , Fan Speed (RPM)[RPM]- 0 , Memory Used [MB]- 48 , GPU Load [%]- 0 , Memory Controller Load [%]- 0 , Video Engine Load [%] - 0 , 12V [V] - 12.23 , VDDC [V] - 0.979 , VDDC Current [A] - 14.0 , VDDC Power [W] - 13.5 ,

the millisecond before it everythign was "fine" but gpu load hit 100% and the millisecond after is the line that I posted, thats when it crashed. I'm guessing it crashed because it hit 100%? not sure.

 

[Punchmonk]

bump, happens everyday all the time.

 

[toyota]

that voltage is not enough for those clocks so you need to raise it. this is a known issue for the SC cards and I am pretty sure EVGA even released a bios for your card the does just that.

 

[cusideabelincoln]

Try changing the power management mode to prefer maximum performance for WoW (and globally) - under manage 3D settings.

 

[Punchmonk]

default 988 mV isnt good for 797 core clock?

 

[toyota]

default 988 mV isnt good for 797 core clock?

for most cards, no its not. heck most stock clocked gtx570 cards have a voltage of 1.013 and even 1.025. I guess EVGA overestimated the binning process. so like I said this is a very well known issue on the SC cards. go to evga forums or even just google it if you doubt me. they have a bios that will now put it at 1.038 or 1.050 which keeps it from crashing and will allow plenty of additional overclocking.

 

[Punchmonk]

what would be a good safe voltage for it?

 

[toyota]

what would be a good safe voltage for it?

well the updated bios either applies 1.038 or 1.050 from what I have seen. I guess you could just apply the new bios and see what it does. if you want to manually adjust your voltage then I would probably just go for 1.038 if you will not be doing any additional overclocking.

 

[Punchmonk]

i might eventually, but 1.038 seems high for a "stock" OC, oh well. Hopefullly I wont have to raise it much higher when I raise core clock.

But even I had a stable 3dmark11 i need to raise voltage just for WoW, it only happens in WoW I've noticed.

 

[toyota]

i might eventually, but 1.038 seems high for a "stock" OC, oh well. Hopefullly I wont have to raise it much higher when I raise core clock.

But even I had a stable 3dmark11 i need to raise voltage just for WoW, it only happens in WoW I've noticed.

1.038 is not high at all for those SC cards. again the updated bios uses that or higher. either add more voltage, lower your clocks, or continue to have crashes. lol, its just that simple.

 

[Punchmonk]

yep, i raised voltage and testing now.

 

[T_Yamamoto]

yep, i raised voltage and testing now.

hope it works

 

[Punchmonk]

yep, voltage increase to 1.025 fixed it perfectly. ty very much