Originally posted by: BPB
I think the
52" Westinghouse for $1,499 is a better deal. It an
Editor's Choice at PC Magazine, and at a higher price.
It looks like a good TV, does it sport 120hz? If that matters to you...
My biggest concern is service after the sale after having seen friends burned alive by Vizio and Olevia customer non-service. Is Westinghouse better? It is the out of warranty service that make me choose a brand with an established service network. The difference in the price here could easily be eaten up by shipping costs, depending on what Westy charges. And, with shipping, it seems that any repair, even a $5 switch will cost you $350-400 minimum.
From:
Diposable HDTVs
Westinghouse
If the set is purchased from Best Buy it must be returned to the store for warranty service regardless of the size of the TV, according to the Westinghouse customer service department. If purchased elsewhere, Westinghouse customer service must be called to determine if the set is in need of factory service. Westinghouse will issue a return authorization if they determine factory services is needed and it will pay the freight both ways if the TV was purchased within the last 90 days. From 90 days to the end of the one-year warranty, the consumer must pay the return freight and supply the original packaging or a suitable equivalent. Westinghouse does not sell replacement cartons and packing. Out of warranty service is available locally in *select markets* according to its customer service department. If there is no local factory authorized servicer in your area, the set owner must pay the freight both ways and the cost or repair parts and labor, which will be determined after Westinghouse receives and examines the malfunctioning television.
The *select markets* is troubling...if there's no tech, then you ship it back...
And, at the 91 day point you eat all shipping costs? Egh.
This info may be out of date as the report was done last year. Anyone have an update - is Westinghouse supported in your area?