Question 503 Service Error when visiting www.reddit.com

Gdepp519

Senior member
Jun 18, 2003
498
0
76
Hi all,

I keep receiving this error message when i browse to www.reddit.com. **Please see image below**

Win10
Mozilla 85.0

What could/would be causing this, and how do I fix it? Thanks!

Test234.JPG
 
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mxnerd

Diamond Member
Jul 6, 2007
6,799
1,101
126
Your route to reddit.com probably is broken.

Try Opera with it's built-in VPN or use Chrome/Firefox with VPN extension/add-on like 1ClickVPN.
 
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Gdepp519

Senior member
Jun 18, 2003
498
0
76
Your route to reddit.com probably is broken.

Try Opera with it's built-in VPN or use Chrome/Firefox with VPN extension/add-on like 1ClickVPN.

I've never heard of a route to a website broken. What does that mean?

Thank you for the assistance.
 

JackMDS

Elite Member
Super Moderator
Oct 25, 1999
29,471
387
126
There are Online sites and independent Apps that check the Route from your computer to the desired site and show you where the Route is "stuck".

It is called Traceroute

In Windows:

Running a Traceroute
  1. Press Windows key + R to open the Run window.
  2. Enter cmd and press Enter to open a Command Prompt.
  3. Enter tracert, a space, then the IP address or web address for the destination site, for example
  4. tracert reddit.com
  5. Press Enter.

:cool:
 

mxnerd

Diamond Member
Jul 6, 2007
6,799
1,101
126
This is what Reddit post said: Why does Reddit have so many 503 errors?

A 503 error is a "service unavailable" error, meaning the server is unable to serve up the page you're looking for, usually due to heavy traffic. Many websites mitigate this issue by using CDNs, or content delivery networks, which have redundant copies of the same content across multiple servers, so that if one server becomes too busy, the request can be handed off to another. This keeps high traffic websites afloat during peak times.

Reddit, however, cannot benefit from this strategy as much as, say, Facebook can. Reddit is almost entirely database driven with very dynamic content. All the traffic to Reddit hits the database, as it needs to load comments, titles and post text. "High bandwidth" static media items like images and videos are hosted on imgur, gyfcat or youtube, which can distribute that data via CDN. But you can't put user comments on a CDN because they change so frequently, there would be a time delay if you waited for all the redundancies to propagate. And if you're updating the redundant often enough to be close to real time, you're hitting the database pretty hard, so this is likely not happening either.

You might wonder how Facebook can avoid this issue, since they, too, deal with a lot of database driven content like comments and text posts. While their exact data model is not exactly publicly available, there's a few plausible solutions they're using. Most likely, Facebook uses a relational database model where different tables are stored across different servers. Furthermore, when you browse Facebook, Facebook determines which content you see in your feed, allowing their servers to pull content from parts of the database that aren't getting hit as hard. Furthermore, while Facebook has a massive user base, each user only views a relatively small chunk of Facebook data at a time. Facebook has 1.23 billion active users each month, but the typical user is only loading content from fewer than 1000 friends, this allows Facebook to strategically move data around to different servers, alleviating the load on a central database. Even on popular posts on Facebook, you're only given the most recent comments, unlike Reddit where the entire comment history of a thread is loaded at once. Reddit aggregates a specific piece of content to a much, much larger audience than a single post on Facebook gets. Reddit has a front page, where tens of thousands of users are actively viewing, commenting and voting.

TL;DR: Reddit's data must be in "real time" and due to the large number of users hitting the site at once, we often see 503's because the server can't handle the load. Larger sites like Facebook mitigate this issue by separating data onto different servers, which is feasible since a particular piece of content on Facebook goes to a generally much, much smaller audience than a particular piece of content on Reddit.

I'm not a frequent Reddit user. I didn't encounter any 503 error in the past or now, however.
 

mxnerd

Diamond Member
Jul 6, 2007
6,799
1,101
126
reddit.map.fastly.net

What is this?

==

OK. It's reddit.

C:\Windows\system32>tracert www.reddit.com

Tracing route to reddit.map.fastly.net [151.101.129.140]

==
If you use tool https://www.robtex.com/dns-lookup to search reddit.map.fastly.net

When you input those 9 IP addresses into GEO IP tools, you get server locations around the world for reddit.map.fastly.net

So it could be that the particular CDN reddit server you visited was having problem.

So using a VPN service probably can take you to a functional server at another location.
 
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