We don't offer automotive warehousing or shipping services.
Any email that requests a deposit or payment for a shipment of a car stored in an AutoTrader.com warehouse is a scam. AutoTrader.com doesn't own a warehouse, and we don't ship cars. Simply put, we don't get involved in transactions between buyers and sellers (see more below).
There are many reputable warehousing and shipping services that can make long-distance transactions easy. Just be sure to check out the services proposed on your own.
If a seller recommends a bogus warehousing or shipping service, report the seller to us and to law enforcement.
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We don't get involved in transactions between buyers and sellers.
Don't respond to any email that appears to come from AutoTrader.com (for example, by displaying our logo) and urges you to complete the sale or purchase of a car listed on our site. Such emails are a sure sign of a scam.
Other signs of fraud are emails that:
Claim the security of a transaction is guaranteed by AutoTrader.com.
Imply we've verified information about a particular buyer, seller or listing.
Describe a "preferred" or "pre-approved" buyer or seller program.
AutoTrader.com doesn't guarantee or endorse transactions, and we don't have preferred or pre-approved buyers or sellers. We'll never encourage you to buy any particular vehicle listed on AutoTrader.com or to sell your vehicle to any particular buyer. If you receive a suspicious email such as the ones described above, report it to us and to law enforcement.
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We don't endorse any particular escrow service.
For a fee, an escrow service holds the buyer's payment until the seller has delivered the item purchased. Such a third-party service can protect both parties from fraud. However, scammers often set up fake escrow services. They claim an affiliation with well-known companies like AutoTrader.com to create a sense of security.
Remember these tips before you agree to use an escrow service:
Avoid any service that implies an affiliation or partnership with AutoTrader.com.
Verify an escrow service's legitimacy by checking with state regulators.
Decline the transaction if the other party insists on using an escrow service that you're not sure about.
And once you find an escrow service you're comfortable with, be sure you understand:
What conditions must be met before the payment is released to the seller.
What the escrow service charges.
Which party is expected to pay the fee.
If any escrow-related email or website implies an affiliation with us by displaying our logo or by other means, report it to us and law enforcement. Check our Internet fraud resources section for more advice on escrow services.