3 bad 9600pro cards. anyone else having problems?

[foofoo]

my second replacement bad 9600pro from ati just died. my first one was a retail one that was bad right out of the box. it wouldnt boot up at all and the mb led that tells you that a video card looking for the worng voltage is inserted. tested it on 2 mbds. rma back to ati.
next card from ati works for about 1 hour, then keeps erroring out giving "device could not complete drawing operation" errors and rebooting the pc. tested it on both a asus a7n8x and a aopen ak86-l. definitely gone bad. rma to ati.
now the second replacement is giving me these errors on an abit nf7-s v2. i've tested it in an aopen ak87-l as well and it's definitely bad. the only common equipment is that they have all been driving a samsung 173t flat panel with the dvi connection. it's replaced for now with a 9800pro that is working just great but i've already spent lots of money of shipping these pos cards to ati for a rma. and the card is just getting cheaper.

is anyone else having these kind of problems with ati return cards from rma?
is anyone having problems with a retail 9600pro and the samsung lcds?

i'm not sure that getting a third rma is worth it given their track record and what it costs to ship it back.

 

[DotheDamnTHing]

no problems with my retail 9600xt made by ati (but i dont have the samsung lcd)
i feel bad for you g
looks like you got some bad luck there

 

[RussianSoldier]

Go with Nvidia products?

 

[foofoo]

Originally posted by: RussianSoldier
Go with Nvidia products?

i'd consider it but i've had really good luck with the 9800pro cards.
and i guess there's no guarantee that the nvidia rma process would get me any better results.
i'm wondering if there's just a specific problem with the 9600pros.

 

[RussianSoldier]

well, I'm just an nvidia fan...

 

[MDE]

What power supply do you have?

 

[johnjkr1]

You actually think ATI tests their RMA's? You should hear the RMA/refurb policy at the last major computer maker I worked for.

 

[foofoo]

Originally posted by: MDE
What power supply do you have?

thermaltake 480w silent purepower. it's runnig the 9800pro just fine now on the same system. the 9600 doesnt even have the extra power connector.

 

[MDE]

Originally posted by: foofoo

Originally posted by: MDE
What power supply do you have?

thermaltake 480w silent purepower. it's runnig the 9800pro just fine now on the same system. the 9600 doesnt even have the extra power connector.

I had a cheap 420W that was flaky with a 9600 Pro, 5700 Ultra, and 5900. Just making sure .

 

[foofoo]

Originally posted by: johnjkr1
You actually think ATI tests their RMA's? You should hear the RMA/refurb policy at the last major computer maker I worked for.

this is totally what i was afraid of. i dont want to drop a third shipping charge back to ati just to get another bad board. the one that they shipped me the second time was definitely used (and maybe not tested based on what you are saying). this suks

 

[johnjkr1]

Just tell them that you expect after two failed RMA's that they will pay for shipping this round. If the tech disagrees, ask for his manager, then ask for the call center manager if that fails. Three RMA's is too many and any acceptable customer service department will fix the problem.

 

[jagec]

Originally posted by: johnjkr1
You actually think ATI tests their RMA's? You should hear the RMA/refurb policy at the last major computer maker I worked for.

lemme guess: Take delivery of RMA'd components from users, slap a different label on the same box, send them out to different users as a replacement?

 

[foofoo]

Originally posted by: johnjkr1
Just tell them that you expect after two failed RMA's that they will pay for shipping this round. If the tech disagrees, ask for his manager, then ask for the call center manager if that fails. Three RMA's is too many and any acceptable customer service department will fix the problem.

that's what you'd hope anyway. the last 2 rmas were through their web page form and they e-mailed me a rma #. i did enclose a note last time asking them to reimburse me the shipping since it was my 2nd rma but, surprise, no response. i'm going to call them this time, hopefully i can get better support.