Just had a loltastic time buying this laptop from the Staples on Rt. 1 in Princeton, NJ.
First, I checked the in store availability on the website and confirmed availability by calling the store. I didn't have them hold it because I was going to go pick it up right away. I get there and the laptop is not on display (I wanted to just point to the machine and say 'get me that one') so I gave the sales guy the model number, which he had to look up online (885631 is the right SKU).
He tells me that they have it, but ones they have may be on hold for other customers, and he has to check. In the 15-20 minutes it took them to figure out that they did indeed have a model they could sell me, they assaulted me with the most obnoxious Service-Plan/Software upsell I've ever been through. After I had told them no several times one of the sales people actually pretended to call her manager and say things like "Yes, I explained the price discount to him, but he still won't take it, what should I do when he comes back for service and wants the protection because I know it's gonna happen." They also said things like 'well you have a $50 coupon so it's like getting the $60 service plan for $10!' (and then they didn't ring up the coupon when they were cashing me out, I had to tell them to do it)
I basically stayed pleasent the whole time, smiled and thanked them as I left, but I'll never go back there again. JFC
I understand that these high margin items like Service Plans subsidize the low cost of the item, but what's the point of badgering the fuck out of the customer when he's made it clear multiple times that he's not interested?
But yeah, they're still out there for anyone that feels like putting themselves through the ordeal...
Edit - TL DR:
Deal is legit
Some salespeople are jerks