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2 freeze episodes, not 1803 related

juzzlukin

Member
Windows 10 Pro, 15063.1058 (1703/RS2)

On 4/16, mouse and keyboard froze. I couldn't navigate away from the stuff I was working on, so I waited to see if it would work itself out.

I use my TV as my monitor, so after some time, gambling on the unlikely chance that it would snap out of it, I switched inputs to the TV.

I came back in about an hour, and to my surprise, it was back to normal.
Same symptoms on 4/29.

I have images of the Reliability Monitor critical events. I didn't realize at the time but there was actually 2 events on 4/16







I know the causes appear to be different, but these correspond to the only 2 days it happened
 
So what changes happened leading up to these errors? Any hardware upgrades? Windows re-install? Driver updates? Virus removal? How long had you been running this configuration before you started seeing these errors?
 
So what changes happened leading up to these errors? Any hardware upgrades? Windows re-install? Driver updates? Virus removal? How long had you been running this configuration before you started seeing these errors?

Hmmm. This is interesting. No hardware changes. No antivirus.

I keep very relatively little non-curricular stuff installed on my OS (I like to go with portable whenever I can)


Six items are shown installed on 4\16, the day of the first freeze. I can't recall for sure, but that coincidence is probably due to me restoring a Macrium backup (dated 1-1-18) on that day, explaining the Windows Update of the Intel driver, and me manually updating Flash, and installing Pushbullet. One curious thing about that day is the Intel driver version. HWINFO & Speccy both shows later version 23.20.16.4973.

On 4/29, you see in latest Smart Switch install. Also a day that I did a Macrium restore and backup.

The one thing that stands out to me here is Pushbullet, because it's latest version hasn't been updated since 9/24/16
 
Are you sharing the internet connection on this computer by chance? This appears to be a known issue on that build of Windows (1709).
 
I don't overclock. Looked for XMP, but couldn't find it. Where exactly should I go
In the bios settings, without knowing EXACTLY what you have for equipment, I do not have a clue where it may be hiding. It may not be an option for your machine
 
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