CstrikeAddict, I see you have the 8x4x32 iomega drive. I have some potentially very good news for you... Call up Iomega and complain that your drive just DOESN'T WORK TO SPECIFICATION. I had the same drive, and told them that it doesn't work as labelled. It took a lot of convincing to make the customer service guy believe me that I knew what I was talking about, but they finally decided to send me a brand new 16x burner that they have. Don't even bother trying to email tech support, it's a waste of time. Call em. I think what convinced them is that I told the CSR to look in the IOMEGA forums they have on their website and see how bad the drive is. After he read a couple of posts, he gave in and sent me the drive. Give that a try.