16 Bit subsystem problem

[Teriea]

I just purchased an Epson Stylus Photo RX500 and am having a problem installing it. I called epson and they said it was a MS problem and to find artical 314452 to correct the problem. The error reads

16 Bit Windows Subsystem

C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file in not suitable for running MS-DOS and Microsoft Windows applications. Chose "close' to terminate the application.

I did the fix under artical 314452 which tells me to to do the following:


. Start Registry Editor (Regedt32.exe or Regedit.exe).

NOTE: In Windows XP, Regedit.exe and Regedt32.exe have been integrated into a single program that combines the features of the two registry editors in Windows 2000.
2. Locate and select the following value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers\VDD
3. On the Edit menu, click Delete.
4. On the Edit menu, point to New, and then click Multi-string Value.
5. Type VDD in the Value Name box, and then press ENTER.
6. Quit Registry Editor.

After doing this.i'm still getting the same problem The same page also says

This behavior can occur after you install a 16-bit program or a program that uses a 16-bit installation program that is not Windows XP-compliant. This behavior can also occur if the Command.com file that is installed on your computer is damaged or is the incorrect version.


How do I confirm this? And if it's wrong, how do i fix it ?

PLEASE HELP !

Thanks

T

 

[Fern]

Hi Teriea and Welcome to the Forums!

Don't use XP myself, so don't know. But here's a bump for you.

Good Luck with it.

Fern

 

[S0Y73NTGR33N]

You need to restore AutoExec.nt from you XP disk

I'm sure someone knows how to do this.. you gotta use recovery console and use a commmand but I can't remember how

it's something like expand dah dah dah...

read the commands help thingy

-green

 

[S0Y73NTGR33N]

If Windows displays an error message concerning these files, or if you have problems running MS-DOS-based programs, check whether Config.nt or Autoexec.nt is incorrect or missing. The files are located in the \Systemroot\System32 directory.

If the files are incorrect or missing, you can copy new versions from the boot disks to the \System32 directory.


to copy you gotta use the expand command though I think


from microsoft...

-green