128 bit high encrypton pack for Win2k?

[cg]

after installing this file, I am unable to log in to win2k?
I get a message "the system cannot log you on now becasue the domain c-4434cxv-a is not available"?
Has this happen to anyone with this update? How do I fix that message and log into win2k?
thanks

 

[jaywallen]

Is this a Terminal Services client? Do you see any errors in the Event Viewer?

Has SP1 been applied? If so, when -- in relation to the encryption pack installation. Just before?

Regards,
Jim

 

[cg]

SP1 was install before the encrypton pack.
everything works find until I upgraded to the 128 bit encrypton (not sure if it's terminal services or not)from the Windows update.
Now I can't log into Windows.
How would I be able to fix that? Uninstall the 128 bit? I was told it couldn't be done?
any help for me logging back into Win2k would be much appreciated, otherwise I might have to formatted it and keep away from the 128 bit encrypton pack.
thanks

 

[jaywallen]

So this is a standalone machine (not networked)?

Please look in your Event Logs and report any errors there in the Systems Log or the Applications Log.

Regards,
Jim

Edit: Oh duh! I forgot you can't look at the error logs because you're probably not networked.

2nd Edit: Oh yes, and tell me did you apply SP1 just before applying the Encryption Pack? How long before? Did the service pack installation go smoothly?

 

[cg]

the SP1 went smooth. This is the second time the 128ep has fail on me, the 1st time I had to format it again. And this is a stand alone comp, it's network onto my cable conections if that might help cause the problem?

 

[jaywallen]

At this point, then, I suspect that you'll need to reboot from the Windows 2000 install CD to perform a repair installation. I was thinking this could be related to an issue I've read about which arises when the 128 bit encryption pack is installed before SP1 without rebooting between the installations. The fix for that was very specific and involved using the Recovery Console to restore Lsasrv.dll, but I think you're going to be better off performing the repair installation.

If the repair installation doesn't work, you may have to resort to performing a parallel installation (installing W2K into a different directory) and booting up in the new installation to perform a hack / workaround OR the use of the l0pht utility or a linux boot diskette or some such. If you perform the parallel installation, that at least will enable you to get access to your data to save it off the hard drive (unless it's encrypted) -- if that happens to be a concern.

I hope that gets you up and running, but, even if it does, that leaves you with a decision still to be made regarding the encryption pack. Let me ask some questions about your methodology.

1. Did you install the encryption pack after SP1 on both occasions when this has failed?

2. Did you use the same installation file? If so, where did it come from?

3. Are the language versions for your operating system, the service pack AND the encryption pack all the same?

It's obvious that whatever it is that's causing this is repeatable. Can you think of any circumstance of installation or operation on this machine that is out of the ordinary?

Regards,
Jim