This company sucks... I just ranted on about this in the other thread. They operate under a dozen names because their service sucks so bad. They post no phone number on their webpage and I can promise you that if you receive a bad cartride (2 of 5 of mine were bad) then you will regret buying from them. This company is using deals sites and alternate names up the wazoo to generate sales.
Please tell me why a company with 58+ plus phone reps doesn't POST a damn phone number on their website! Total crap... I bought from this place after seeing a deal on Techb@irgains and I can't tell you how pissed I was that TB recommended them.
Here's my rant from the FreeCartridges.com thread.
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Guys this is the same company I ordered from but when I ordered it was
www.123inkjets.com . It's one company with about a dozen names (check out their reseller ratings and you'll understand why they operate under countless names). I can tell by the fax number on their contact page, which if you notice they provide NO phone number to speak to someone. And by the way ALL of these cartridges are remanufactured, which translates into refilled and very used.
Which is fine until you receive a bad cardtridge! I ordered 5 cartridges from them, one of them looked like hell and sure enough it was the Color Lexmark and one of the colors didn't work. Another one seemed fine but after using it for one day, the Fax machine it was in (OfficeJet) said "empty Ink" when it was still full.
So began my saga to return them, I sent countless emails and faxes. No reply.. finally I got tired and disputed it with my credit card. Suddenly 4 days later I get an email from them with a phone number to call. I requested a refund but still haven't seen it yet. I will never deal with this company again. You think you're getting a good deal, but you're not.
Your mileage may vary, but check out their resellerratings under 123inkjets.com and then notice that the contact fax number for both companies is the same. Flat out, this company sucks, but don't take my word for it, check them out.
For those of you that find yourself in my shoes, here's the phone number to call them at for customer service (888) 465-7765 . It took me a month to get that phone number, if they had any balls they would post that on their website or order confirmations.
Update: Out of curiosity, I decided to find out how many other names this company has so I called them up:
There are:
Certified Inks Inc:
websites are:
123inkjets.com
AllYouCanInk.com
FreeCartridges.com
Proinkjets.com
411inkjets.com
These are the ones that the *new* salesman I spoke to could remember.