12-hour XP installation nightmare

nullpointerus

Golden Member
Apr 17, 2003
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Hi,

I've been promising to upgrade my father's PC for a while now with the old parts I was using just before Christmas, but we keep putting it off because he uses his PC for his home business almost every night, and there's always *something* that goes wrong with a major upgrade.

I put together the following:

AMD Athlon 64 3000+ Winchester (working fine before)
GEIL 2 x 512 MB PC3200 DDR (being Prime95-tested as we speak)
ASROCK 939-DUAL VSTA motherboard (new)
NVIDIA GeForce 4 Ti4200 AGP (working fine before)
Western Digital WD800-something 80 GB PATA drive (working fine before)
Pioneer DVR-104 CD/DVD drive
PowerUP! 400W PSU (working fine before, not tested yet)

Since XP Home was already installed on the drive from his old computer, I thought why not just do an XP repair install to clear the old drivers? So I hit the power button, and what do you think happens? POST hard locks. Great. I try everything: removing/swapping RAM sticks, disconnecting all unnecessary peripherals, checking the front panel and USB motherboard connections, etc. The problem turned out to be a faulty IDE cable, which had been working fine 24/7 with the old motherboard. Go figure.

With that problem fixed, I got into the BIOS and double-checked the clock speeds, etc. and disabled some of the on-board stuff like the game port. Then I put the XP CD in the drive and boot from it. (The CD is original retail -- no service packs). I get to the part where I have to enter the product key, except that I misplaced it -- it's been like 5 years! -- and have no copy of it. *sigh* So I spend about 40 minutes hunting down a program to extract the product key from the hard drive. Success!

XP setup goes well -- but extremely slow! -- until the 27-hour mark where Windows begins copying the last group of files (ICW, help, COM, etc.) from the CD. Some files work, but most do not. We're talking like 30 missing files here. So I connect the hard drive to my computer and copy the whole XP setup CD to the hard drive -- no errors. However, even when I put the hard drive back into my father's computer and resumed XP setup, it still gave me a file copy error when I pointed setup to the hard drive.

I tried everything I could think of. I set the CPU speed to 1GHz, the RAM to PC-200 on one stick running single channel, tried a different XP setup CD (same release date and setup type), tried a different CD drive, etc. No matter what I did, the file copy errors remained. Sometimes the errors were the same for several tries, but other times the errors were different. I even tried pulling a heavily-tested stick of PC3200 from my system -- no luck.

At this point I thought perhaps the system was stable but XP setup had a bug, so I just kept ignoring the missing files and finished setup. The installation activated fine. IE was toast and wouldn't load, but luckily Firefox worked fine. I used that to download SP2, thinking that it would replace most of the missing files, but SP2 failed with a file copy error, too. *sigh* As a last resort, I downloaded Prime95 and have it running the blend torture test ATM to see if anything pops up.

Does anyone see what I'm missing?

Things I haven't yet tested:

- Is the CD drive vibrating too much?
- Is the PSU overloaded?
- Is the HDD/DVD transfer mode too fast?

- If I put the hard drive in my PC, will XP setup work fine?

If XP setup continues to bail, I've got a Vista RC2 disc around here somewhere that will tide him over until he can buy a copy of Vista Home Premium retail DVD.
 

nullpointerus

Golden Member
Apr 17, 2003
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Originally posted by: bruceb
First thing is to run a Memory test with Memtest86

http://memtest86.com/

I have no blank CDs, and the computer has no floppy drive. Besides, I put in a stick of my own RAM that was heavily tested with memtest -- no change in the problem. There's got to be another solution.
 

nullpointerus

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Apr 17, 2003
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~5 hours stable on Prime95 blend

That's about all the testing I have time for. I've got to get this thing working by tonight.

I'm going to try an XP repair install with the hard drive in my rig but swap the disk back into my father's computer for the activation step. If the motherboard drivers BSOD when the HDD is swapped, I'll try to the device manager trick to reinstall the motherboard drivers before activation (if possible).

Failing this, I'll have to fall back on my Vista RC2 DVD unless someone has a better suggestion.
 

nullpointerus

Golden Member
Apr 17, 2003
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Well, that narrows it down a bit.

I moved the hard drive to my PC, and XP setup failed in exactly the same spot with exactly the same error message. The only common elements between the two rigs are the XP setup CD and the targeted hard drive.

I'm creating a new blank partition on the hard drive and installing to it to see what happens.

UPDATE:

Eureka! XP installed just fine on the new partition.

I'm thinking that either (a), SP2/IE7/hotfix is playing havoc with the original XP setup, (b) some third-party program has messed with the system, or (c) there are bad sectors on the hard disk in the original partition. But the last possibility is unlikely because XP repair install's file transfer progress bar indicates that it is reusing the existing networking files, and that is what most of the file errors were related to.

I'm going to do the following on the old partition to solve the problem:

1. Rename all existing user folders in Documents and Settings.
2. Rename the Windows folder.
3. Perform an in-place clean installation.
4. Create user profiles for all the deleted users.
5. Reboot into safe mode, logging in as Administrator.
6. Copy the old user data back into their new user folders.
7. Install any remaining OS/driver updates.
8. Reinstall all software the users will need.
 

nullpointerus

Golden Member
Apr 17, 2003
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Originally posted by: Laputa
Try a different optical drive.

As I said before, I did try a different optical drive: 2, in fact, and a different XP setup CD as well. It turns out that the file copy error resulted from a bug in the XP setup program.

I renamed the existing folders on the drive and did a clean install with the same XP setup CD and the same hardware in the system -- not a single problem. The system's been running fine ever since, and I've had it installing software and moving data files around for quite a few hours.

I posted the problem resolution steps in my previous post so that others could fix this, too.
 

nullpointerus

Golden Member
Apr 17, 2003
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Originally posted by: zodder
Where did you get the ASROCK 939-DUAL VSTA? I've been looking all over for one and every place seems to be sold out :(

It was a Christmas present, so it was ordered some time ago. Sorry!