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AnandTech Forums: Technology, Hardware, Software, and Deals
Here's what happened:
I sold WINME software to someone. I listed it as used WinME Upgrade
He received today and complained it was not the UPGRADE version but the promotional step up version which upgrades from win98 instead of win95 and is is a huge difference in the two in terms of value
I told him I did not even know there were two different type of non-full packages and to send it back and I'd refund him full of what he paid including shipping charges to him.
He says it was my mistake and demands I should pay for the shipping charge back also
Just want to hear some advice. I'll try to be fair about it...
I definitely admit that I listed it as a WINME ugprade, not specifying it was the promotional step-up.
But I listed it as an upgrade (without regard to what version), of which it is, even though there are two different types of upgrade packages out there (I didn't know).
LOWDOWN: I should have put more detail in my description or he should have asked.
Just note that I wasn't intentionally trying to sell one version for the other, so please no posting with regards to that. I want to do what's fair and know if I am at 100% fault to pay for s/h back. No name-calling please, just your thoughts
I sold WINME software to someone. I listed it as used WinME Upgrade
He received today and complained it was not the UPGRADE version but the promotional step up version which upgrades from win98 instead of win95 and is is a huge difference in the two in terms of value
I told him I did not even know there were two different type of non-full packages and to send it back and I'd refund him full of what he paid including shipping charges to him.
He says it was my mistake and demands I should pay for the shipping charge back also
Just want to hear some advice. I'll try to be fair about it...
I definitely admit that I listed it as a WINME ugprade, not specifying it was the promotional step-up.
But I listed it as an upgrade (without regard to what version), of which it is, even though there are two different types of upgrade packages out there (I didn't know).
LOWDOWN: I should have put more detail in my description or he should have asked.
Just note that I wasn't intentionally trying to sell one version for the other, so please no posting with regards to that. I want to do what's fair and know if I am at 100% fault to pay for s/h back. No name-calling please, just your thoughts