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1 program unable to access alias but can access server name

B

BKLounger

Golden Member
Ok so far I have stumped half of my systems department with these one, so i thought i would pose it to the networking gurus here.

Currently I have a piece of software which is capable of backing up client databases. When I am mapped to either the server name directly or it's ip the software can connect fine but when I am mapped to any of the 3 disaster recovery alias's for the server the backup software comes back "client area inaccessible". Our systems department have been working on this for a month and can't figure it out.

If you have any questions I will answer as much as possible. I was originally thinking a possible permissions issue with the alias but then i found out there is no such thing. Anybody have any suggestions on what to look for.
 
Your best bet is to get a packet capture. That's really the only way to see what is going on. Download and run wireshark.
 
You need to disable Strict Name Checking - check out the following KB article on how to do it: http://support.microsoft.com/kb/281308

Another option is to setup a DFS, which can perform sync/replication and can use a single alias to access shares on multiple servers, as well as host content from a replicated server in case the primary server goes down.
 
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