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    COM 1 is busy...Treo 650 does not Hotsync

    A friend of mine can not Hotsync because the computer or the Hotsync program thinks COM 1 is busy. The cradle for the Treo 650 is plugged into a USB hub. It was working fine for a while. Solution?
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    What are some ways around Toshiba's "Wrong Machine" error

    I have a client who has a Toshiba tablet PC (not sure of the model number) who wants to upgrade their hard drive to a larger hard drive. When I upgraded my hard drive on my Toshiba, it gave me the Wrong Machine error message. I tried using the DMI update tool, but it gave me a choice between...
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    Video goes out after a lot of use, then wait a few days, and it comes back...

    I have this system that after you use it for a while the video will go out. Then, if you leave it alone for a few days, it comes back. What could this be? PSU? Any tests I can perform?
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    When I click on a link in Outlook emaill window; system folder pops up

    I had to repair Outlook 2002 because it was acting up. Since repairing it, for whatever reason, the text in the body of an email looks a little glossier, and when I click on a link in an email, it pops up the following folder instead of the page in a browser: C:\Program Files\Common...
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    Tried to overclock system again, and now can't even get into BIOS

    I have a system that has a ABIT NF7-S REV 2.0 mobo with a AMD ATHLON XP MOBILE 2600+ processor. I overclocked the system when I first built it two years ago. I needed to set the settings back to optimal default to perform some procedures. So, when I tried to overclock it again, it went to a...
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    Client wants to disallow their kid's laptop from accessing questionable sites at college

    I have a client who wants to disallow their son's laptop from accessing questionable sites while the son is away at school. What would be the best way to do that? Would the son be able to get around your suggestion?
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    Can you delete all infected files that an anti-virus program finds?

    When running a boot scan with AVAST!, often it will find infected files in the Windows folder and/or the system folder. Is it safe to delete all of them? Is there ever a chance that the system will not boot up after deleting all infected files?
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    Is it easy to replace the hard drive on this older laptop?

    Is it relatively easy to replace the hard drive on a Compaq Presario 1600-XL145? If so, what's the easiest way to go about it? It's an older laptop, and has a cpu of only 500MHz. It has a 6GB HD, which is nothing nowadays. So I figured I would replace it. Also, the specs say that it can...
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    Just installed AVAST, and now it won't boot

    I just bought an inexpensive system from Fry's for a client. It had Linspire (Linux) on it, but I zapped it and then formatted the drive. Then I put Win2k on it. it ran fine when I first booted up. But after I installed AVAST, when it went to reboot, it just hanged on the black screen with...
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    Client wants pc's with pay-per-use internet terminals. Suggestions?

    A client of mine wants some pc's built that would be hooked up to pay-per-use terminals so that she could charge her customers for internet access. A store nearby that offers this service has these hooked up to their pc's...
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    How do you set it up so that the PC automatically logs onto the net?

    I am not at the system, so I can't check it out myself, but a friend of mine just reinstalled his OS, and wants to set it up so that his PC will log onto the net automatically when he first boots it up. He's called SBC Tech Support 3 times, and they all say that he has to sign on before he goes...
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    Can't boot from CD

    Working on a friend's system, a Gateway Solo Pro 9300. It's a laptop, and is about 3-4 years old. The HD went bad, and I thought that was the only thing. However, I put a working HD in, and now I can't boot to CD. I have changed the BIOS settings around to see if I could make it know...
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    cpqarray.sys blue screen message and "Can't find system BIOS' Hook" error

    I want to upgrade this Win2k machine to WinXP via fresh install, but I am getting some errors. First, when I tried to load WinXP Pro SP2 onto this machine, as I was deleting one of the partitions, it gave me a blue screen errror, and then mentioned the file, "cpqarray.sys", even though this...
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    Computer won't turn on...wait a while...turns on

    A client of mine has a system that won't turn on at all (like nothing happens), but if they wait a while (not sure how long), it will turn on again. They called me about this problem before, but it had seemed to "fix itself." And that was a couple of months ago. It happened again, so they...
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    Can't access user folder on primary drive of laptop HD in USB enclosure

    I just put my laptop's old hard drive into a usb enclosure and hooked it up to my laptop with the new hard drive. The user on the old hard drive was password protected, and when I try to access that user's folder, of course it says "access denied". I tried booting up in safe mode, but it still...
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    C drive on laptop hard drive can not be seen when in USB enclosure

    I have a friend whose laptop's hard drive is partitioned into two partitions. The mobo died on it, so I took out the HD and put it in a USB enclosure. For whatever reason, it will read the "D" drive, but not the "C." It's acting as if the "C" drive does not even exist. I tried adding a jumper...
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    Need a stable driver for Creative Audigy 2 ZS

    I went to Creative's site, and found 3 drivers listed. #1 and #3 are updates, and #2 is a beta driver. Why is there not a stable driver listed? I'm assuming that I should just go ahead and install the Beta version? I tried just installing #1 thinking that the update could also be installed...
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    "Wrong Machine" error when using restore CD's with Toshiba Satellite 1405-S171

    I have a Toshiba Satellite 1405-S171 and I just installed a new 80GB 5400RPM HD. I inserted CD 1 of the restore CD's for this sytem, and it is giving me the error of "Wrong Machine." It obviously doesn't like the hardware change. I tried downloading and using Toshiba's DMI Update Utility...
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    What does "Code Purple" mean?

    I just reformatted a client's system and installed the OS and programs. It was an HP system, and I used the restore disks that I made from the system to restore it. She says that a week after I fixed it, it came up with the error "Code Purple." She took it in to where she bought it, and...
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    Can Outlook Express email be retrieved from a deleted user account?

    A client of mine deleted one of their user accounts in WinXP, and I guess they deleted the wrong one. Is it possible to retrieve the email that was in Outlook Express in the deleted User Account? Do I just throw the HD in an external enclosure and do a search for .dbx files, or will it not...
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    Problem with pc in kitchen

    I have a client who has four computers in the house: 1 desktop in the bedroom 1 desktop in the kitchen 2 laptops The laptops don't have any issues at all, but for some reason, the desktops do. Originally, each desktop had a linksys PCI wireless adapter. Those did not get great signal...
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    Black screen with faint buzzing sound upon bootup; can't boot from CD

    I'm working on a friend's Gateway Solo Pro 9300 laptop. I guess a friend of his had put a floppy in the drive and possibly installed something. Then, when my friend came back, the floppy was still in the drive. So, he took it out, booted up, got the flash screen, but then got a black screen...
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    Dell 20" LCD keeps going black!

    For some reason, a 20" Dell monitor (model# FP2000) that a friend of mine has keeps going black every 5 seconds. The settings in the Power Management section is set to "Never" for the monitor. He is using the analog connection, and has a Dell Dimension 2300 (Specs). Tried reducing the...
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    Dell LCD 20" monitor goes black every time I try to do something

    For some reason, when this Dell 2000FP LCD 20" monitor is hooked up to my system via DVI, it will go black for a few seconds everytime I try to do something (move a window, right-click on something, right-click on system tray, etc.). When it's hooked up via the analog connection, it's fine...
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    TCP/IP needed to be re-installed, but still doesn't connect to the net

    For whatever reason, this system no longer had TCP/IP installed on it. It did before, as I have worked on it before. So, I re-installed TCP/IP, and it still just hangs when trying to connect to the net. It times out. Any ideas? Could this be an issue that WinSockFix could fix? If so...
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    Can not read CD, but shows drive in My Computer

    I'm working on a Dell Inspiron 5000 laptop and it shows the DVD-ROM in My Computer, but it can not read the CD. And it's a brand new CD that works in other systems. It also used to read the wireless PCMCIA card that was in there, but all of a sudden it stopped recognizing it. I went into...
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    Roxio fix for Free AVG 7 issue for XP - works for Win2k?

    I tried installing AVG Free Edition 7 on a Win2k system, and it stated that an older version of Roxio CD & DVD burning software was installed, and that there might be a conflict between that program and Free AVG. The thing is, there is no instance of the program on this system. However, I'm...
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    How do I install the OS on a SATA Drive?

    I have a HD hooked up to SATA1 (no HD on IDE 0; DVD-RW on IDE 1), but when I try to install Win2k, it says that it can not find a HD. The Promise setting is enabled, and I tried both the RAID setting (I do NOT want to set up a RAID config.) and the IDE setting under the Promise setting, but to...
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    New build will work for a while, then the display will go out

    This new system that I just built is having display issues. It will be fine for about 20 minutes, but then the display will go out. I then have to reboot the system via the reset button. It has only happened twice, as I just finished building it. The first time it happened, the system froze...
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    Is this vid card a 1.5v card?

    This is the card in question: http://www.mwave.com/mwave/vie....hmx?scriteria=AA20865 Is it a 1.5v card?
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    New build, doesn't post, no beeps

    I just want to confirm my diagnosis. The system that I just built isn't posting. Biostar M7VIG 400 AMD Sempron 2400+ Crucial 512MB DDR333 WD 80GB 7200RPM 8MB I tried changing the frequency jumper (even though I know that it was the correct setting (just built a system with the same mobo...
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    Hanging during windows installation

    For some reason, when I try to install Windows on this machine, it hangs mid-way while it is installing. And it doesn't stop at the same point each time either. I replaced the HD thinking that was the cause, as it was freezing when it would boot up, and it was an older 10GB 4200RPM Seagate...
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    Seeing the desired website for a second, then going to "Page can not be displayed"...

    I have a possible client who is set up on a network with a Linksys router and a hub, who is having a problem that comes and goes. When the problem is acting up, they will go to a website, any website, will see the page for a split second, and then it will go to "This page can not be displayed"...
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    Constant attacks by Trojans and viruses when no programs are running

    This system that I am working on is being constantly attacked by Trojans and viruses, even when the email client and browser are not open. Norton Antivirus keeps on blocking their entrance, but what could possibly be causing this? I have never seen this happen before. This system is on a home...
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    Networked printer does not print on one PC, but does on the other

    This setup involves 2 computers and 2 printers. The computers are two identical custom built P4 machines, and the printers are the following: Printer 1: HP LaserJet 6MP Printer 2: HP OfficeJet G85 For reference purposes, I will name them. PC 1 is hooked up to Printer 1, and PC 2 is hooked up...
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    Older laptop freezing at "Setup is starting Windows 2000" during installation

    A friend of mine gave me her laptop, an HP Pavilion N3350, to reformat and upgrade to Win2k. During the installation of Win2k, it froze at the screen where it says, "Setup is starting Windows 2000". I found this article on MS: http://support.microsoft.com/?kbid=234772 I have updated the BIOS...
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    OS on C drive, Programs on D drive, and Data on E drive?

    A client wants the OS, Win XP Pro, put on the C drive, all of his apps put on the D drive, and his data on the E drive. His former computer guy set his old system up like that, and he thinks that is how it is going to run optimally. With respect to the data being on a different drive, I agree...
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    Need help with new Intel mobo ASAP

    I am building a 3GHz system with the Intel D865PERL, and this is the first time that I have used SATA drives. Here is how it is setup: Primary IDE Master: Plextor 8X DVD+/-RW Secondary IDE Master: Iomega Zip 250 SATA Port 0: Maxtor 7200RPM 8MB SATA Drive SATA Port 1: Maxtor 7200RPM 8MB SATA...