Search results

  1. M

    Mods .. please lock this one. No need for any more replies.

    For customers whos sites went down today, the issue is multipart. 1. The dns they were using was VERY old (most was ns94a/b). That changed back in 2007 to ns5xx ... we went to servers numbered 500+. For those that did NOT change the ns94 entries back then, resolution worked to the ns5xx...
  2. M

    HostPC.Com Review - BEWARE!

    This reply was just brought to my attention, and while I've said I wasn't going to reply, I won't let lies go unanswered. Obviously, your memory ISN'T serving you correctly. I've used McDealer since the day I registered here, it's the same on FW. My signature line has always identified me...
  3. M

    HostPC.Com Review - BEWARE!

    Ya, I think that's a good idea
  4. M

    HostPC.Com Review - BEWARE!

    HostPC (me) didn't post any information here that was considered confidential. What another user that was there, in a public channel posts, is not our responsibility - but I agree, the email should have probably been omitted.
  5. M

    $10 per year web hosting

    I tried to be a nice guy - publically offered to provide yet another copy of the data - to which I just received another message from this user: (sic) what would you do?
  6. M

    HostPC.Com Review - BEWARE!

    That's ONE option ... customers have the option of email, helpdesk, live chat with techs, etc. This is merely the avenue the OP decided to address the issue in.
  7. M

    HostPC.Com Review - BEWARE!

    If you'll re-read the thread, we never withheld the clients data - even after non payment ... we've given him several options (publically) to get it.
  8. M

    $10 per year web hosting

    Yes, btw, for those keeping track, the database that was worth thousands of dollars? it consisted of exactly 2MB of data.
  9. M

    $10 per year web hosting

    When you asked in the helpdesk for ANOTHER backup - which, after we verified the first one DOES have the 2MB file you're looking for, we asked you, nicely, to open a helpdesk ticket and a fresh copy would be completed (all 152 files) that you don't have backed up yourself. When you DID open the...
  10. M

    HostPC.Com Review - BEWARE!

    My responses are in the other thread There's more than one side to a story, but thank you for your review.
  11. M

    $10 per year web hosting

    No, all of your data was NOT deleted. We provided you with a FULL backup of your site when you decided to come into our live chat room and tell us that after 4 years you were unhappy, had no backups of your own and confirm that you hadn't paid in a year - but still wanted to host with us. I'm...
  12. M

    $10 per year web hosting

    waitman - all our servers are connected to a (minimum) 100gb backbone - we've never had complaints on upload speeds.
  13. M

    $10 per year web hosting

    phpBB WAS banned - but that was what, 3-4 years ago ... since they stabilized their releases, there hasn't been a problem. Many of our users are using phpBB. As for the "fraud order" mentioned above, our credit card company marks each on a particular score - IP address of the order, distance...
  14. M

    can anyone recommend a decent host for me?

    While I won't go into customer specifics, we send out billing notices starting 15 days before hosting expires, 5 days prior to and then overdue notices starting the day after due. The site is suspended 48-72 hours after that last notification. I'd like to thank loki8481 for renewing their...
  15. M

    Reseller Hosting

    You're actually hosted AT hostpc (Randomfool.Net) ... if there's a problem I should know about, please email me directly. Thanks Joe
  16. M

    Screw up with the girlfriend? Send cheap flowers!

    http://www.hostpc.com/proflowerssucks.txt Proflowers doesn't have the greatest customer service IMHO.
  17. M

    DEAD: HostPC - 12 days of Christmas web host sale

    Well, today's sale should be close to what you're looking for Rossman ... It's the best I can do! Merry Christmas - Happy Holidays everyone!
  18. M

    DEAD: HostPC - 12 days of Christmas web host sale

    Hope todays works well for you :)
  19. M

    DEAD: HostPC - 12 days of Christmas web host sale

    The menu choice will always say "12 Days of Christmas" - and will disappear when the deal is dead. Also a followup announcement will be made in the forums when a deal has reached it's maximum number of plans. Today for instance, we far surpassed the 40 packages offered (and will when possible)...
  20. M

    HostPC or Dreamhost

    Completely random. Some will be special sales, there will likely be a couple of "first X # of new customers" - some current customer specials, etc. If you see something that looks good, hop onboard! It'll help us plan future events as well
  21. M

    HostPC or Dreamhost

    I'd be interested in hearing about your "horrible experience" ? If you'd like to address it to my personal email, I'll certainely look into it further. Joe
  22. M

    HostPC or Dreamhost

    Is that a good thing? :)
  23. M

    HostPC or Dreamhost

    Wait no longer... holiday shopping has begun :)
  24. M

    HostPC - Big Event Sale - 2:1 Package Quota Doubling - Expires 11/26 12:01am

    Thanks for the support guys! I appreciate your reccomendations
  25. M

    HostPC customers

    I replied to your email on 9/5 and said: Maybe that was a confusing answer - but in my opinion, no - you wouldn't be able to compile what you need within our jailshell. Incidentally, you just emailed me again tonight (as a potential customer) asking the exact same thing... That's not...
  26. M

    Solid Website Hosting Deal, HostPC

    You're now responding to my emails, AT hostpc ... so we'll continue this there. I've checked several EU customers - no issues
  27. M

    Solid Website Hosting Deal, HostPC

    Tracing to the IP you gave me earlier this week, FROM our server, I get: 9 so-2-1-0.bbr2.Washington1.Level3.net (209.244.11.13) 30.609 ms 30.586 ms so-2-1-0.bbr1.Washington1.Level3.net (209.244.11.9) 30.607 ms 10 as-0-0.bbr2.London1.Level3.net (4.68.128.105) 102.056 ms 147.613 ms...
  28. M

    Solid Website Hosting Deal, HostPC

    Hotsp.com ... try hostpc.com There's no restrictions on the server that would limit your access - and we've not had _any_ other complaints from UK or EU clients
  29. M

    Solid Website Hosting Deal, HostPC

    Yep, they're both working - and I just got an email from you @ hostpc.com address too - so you ARE seeing the server, not sure where you're having the issue...
  30. M

    Solid Website Hosting Deal, HostPC

    Post your IP address here again... last I checked it, I could traceroute right to you from the servers http://www.whatsmyip.net
  31. M

    Solid Website Hosting Deal, HostPC

    Oh really? How do you know I wasn't communicating with the customer through email (as I gave him above) - rather than discuss helpdesk issues in a public, non related forum? It hardly seemed relevent to this thread. In fact, we did make contact, and I believe that the customer is fully able...
  32. M

    Solid Website Hosting Deal, HostPC

    email me at the gmail account above.
  33. M

    Solid Website Hosting Deal, HostPC

    It's possible on YOUR site ... but ours is up and running. Please open a helpdesk ticket, or email me directly to resolve... try hostpc@gmail.com if the above one won't work - or PM me your domain name.
  34. M

    Solid Website Hosting Deal, HostPC

    hostpc.com doesn't have a quota - so it's impossible to get any such message ... Our helpdesk is at http:/helpdesk.hostpc.com email support is Joe AT hostpc.com
  35. M

    DEAD

    Quotas remain the same for as long as you're an active customer!
  36. M

    Solid Website Hosting Deal, HostPC

    from a previous post: Awstats now is standard issue on every domain (installed securely server wide)
  37. M

    Solid Website Hosting Deal, HostPC

    Your site was suspended because you uploaded a script that is a violation of our TOS and compromised server security (shell script). The only email address on file for you is @ aol - which was blocked due to spam from your domain... Would you prefer that we leave the site/server vulnerable...
  38. M

    Solid Website Hosting Deal, HostPC

    I agree, we dropped the ball on this refund. This was a result of a paypal subscription you had setup - then we allowed you to renew at a lesser rate - however you never cancelled the paypal subscription ... we'll take most of the responsibility in this, but we can't take it all. Several...
  39. M

    Solid Website Hosting Deal, HostPC

    Our position has been stated in this matter here: http://www.hostpc.com/forums/index.php?showtopic=2747