Search results

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    Hardware error on bootup and then intermittently

    Couldn't find this one on the Microsoft site....maybe one of you can suggest something - this is a new Dell Optiplex: "The Specified I/O operation on\Device\Harddisk1\DR2 was not completed before the time-out period expired" Any help would be greatly appreciated.
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    How to remove Mail Trojan - everyone in Address book hit!

    My nephew has a trojan on his new laptop running Windows 7 that has mailed out to everyone in his address book. I normally use my bootable Avast CD with newly downloaded signature files and that has, to date, solved all virus, malware, etc. problems (knock on wood). However, after the reboot...
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    How to remove virus that is molesting mail contacts folder

    So my son and sister each have this virus on their respective computers that emailed everyone on their mail contacts list. I booted with Avast AV and the latest signature files and it cleaned the trojan from my son's computer - didn't get the name of the virus though. Anyway.......for some...
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    Stuck on WinXP splash screen during bootup

    So my wife's elderly aunt asked me to look at her Dell Dimension 2400 running WinXP Home edition because it will not bootup. She recently had some auto updates (probably Windows updates) come down and when she rebooted it just gets stuck in the splash screen loop. I was able to boot in 'safe...
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    How to convert movie (wmv) to .bup, .vob., ifo for NERO?

    I have NERO v.9 (purchased) and want to burn some DVD's from movies that came off of my camera (.wmv). However, when i attempt to begin the process by choosing files it seems that NERO only recognizes *.bup, *.vob or *.ifo formats. I can't seem to find help from within the NERO product - do i...
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    Need that catchy phrase

    Those of us in tech support in my company are battling upper management to allow us to work from home via remote access software on days when there is inclement weather forecasted. We are a utility company and the powers that be insist that we continue to follow an archiac 'all hands on deck'...
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    Hearing about Avast new release...but what about

    a bootable version? I still have an older bootable version that a friend gave me that i use for family and friends (I'm the family and neighborhood p/c doctor...pretty scary i know) and has worked fine....except i'm thinking that with the upgrades and all there might be an advantage to using a...
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    Need to send, or post avi - what's best?

    Need to either send as attachment (that means compress which i think is probably not going to work well), or post (i.e. Facebook) a short .avi file that is too big in it's present form to attach to an email. Not sure of the actual size but it's beyond 25mb......My daughter took a video from...
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    Virus or NAV overhead locks things up - Win2K server

    Yep....must be my turn - 2nd post for help in a couple of weeks. In the office we have an older (compaq DL360) server running Win2K OS (yeah...i know, but it's needed for a few more months due to a vendor program that hasn't been upgraded until recently) and it has been locking up after about...
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    Infected p/c - scans removed some - now won't bootup

    My friends kid asked me to help with his Dell Dimension 3000 as it appeared to have become infected with spyware, malware, etc. and he has his college schoolwork on it. Did the folowing: * Scanned with Avast anti-virus on bootable disk and ran signature files from thumbdrive - removed 3...
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    Where to go for used parts, manuals, etc.?

    My grade school nephew was given a damaged (looks like dropped) Acer Travelmate 2480 laptop with no software, documentation, etc. and would like to get this thing up and running. His family cannot afford a new one so I'm trying to get this one going. Need to know if there is a site where...
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    Roxio keeps trying to install

    On my neighbor's p/c, after he logs into his profile everything comes up fine, except that the window installer keeps launching trying to install Roxio. It never finishes and can be closed by hitting ' cancel ', but then it will arbitrarily reappear and try again, and again. Where do I find...
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    AIO including FAX - recommendations?

    Need a nice compact AIO that includes FAX capibilities. Photo printing is nice but not a must. More interested in saving space.
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    Have a new PC....want to migrate from old PC

    Or is there a better way to move my stuff from the old to the new? Don't need the application files....just Outlook mail, contacts, etc. plus Word docs, Excel docs, etc. Of course this is WinXP I'm talking about. Also, both machines are currently on the home network and visible to each other.
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    Cleaned infected p/c - now won't boot into Windows

    Ok....so this is what I had: p/c would take forever to boot into windows and sometimes the taskbar wouldn't even load. If it reached the desktop couldn't open anything - no response, just hung there. This is what I did: Used bootable CD (BART)with AV and latest signatures - cleaned...
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    Need to slave a SATA drive

    I need to clean up a Seagate 80GB SATA HD but I noticed there are no additional connections on the cable like the old IDE ribbon cables of the old days. Is it possible to find one of these? .....or is there a different way to slave this type of drive so that I can run AV on it through my good...
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    AV360 legit?

    Working on a neighbor's Dell Dimension 3000. Already removed 12 viruses by slaving the drive but splash screens for AV360 keep loading with Windows (?) I'm pretty confident this is a BS app.....but can't seem to suppress or remove it. Any suggestions? P.S. trying to avoid bulldozing the OS.
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    Slaved HD to remove and clean viruses, etc.

    My neighbor's Dell Dimension became virus infected, etc. to the point where internet access was not possible. I slaved the drive to another p/c and ran AV to clean - also ran SpyBot S&D and disk defragmenter. When I re-installed back into the cpu - it no longer recognized the drive. I suspect...
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    Compaq Presario 6000 - need to slave the drive

    A co-worker brought me his Presario 6000 that appears to be screwed up with either a virus, malware, spyware.....or all three. Can't get out to the internet, can't install anything and can't even run stuff in the Start / Accessories / System Tools folder (WinXP). Would like to slave to my p/c...
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    Lenovo T-61 Laptop - wireless radio

    Have a Lenovo (IBM) T-61 laptop that I cannot turn the radio button on to allow for wireless networking. The slide button on the front of the laptop is in the proper position but the Fn + F5 button which opens the menu displays a wireless radio status that is off. Clicking the 'On' position...
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    Embedded Pictures No longer display in Email

    All of a sudden.....any embedded pics in my email (i.e. advertisements, etc.) no longer display. Instead I get one of those generic icons within the zone that the pic would occupy within the email. I don't think I changed any settings within Outlook or IE7. Applied SP1....still no good. If...
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    Need help writing Excel Macro to set printing

    I'll try to explain here w/o too much ramble: I have a worksheet that contains several rows and columns. For simplicity sake, let's say that column A is Fruit, column B is quantity, column C is unit price and column D is total ($$). Now.....assume 36 rows each representing a different type...
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    Remote access setup

    I am frequently trying to walk a friend through issues with his WinXP Pro desktop (Dell). Very often I end up traveling to him which isn't exactly right around the corner. Would like to connect to his desktop remotely from my WinXP Home (Dell) to save us all a little gas $$. Don't see how...
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    Outllook Calendar problem - Office 2007

    Just noticed that my calendar in Outlook 2007 is displaying one day ahead (i.e. Today is Thursday and it's highlighted for Friday - any email received today shows as 'Yesterday'). I've checked the Help in Outlook and cannot seem to find any way to correct this. BTW....the Time Zone is correct...
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    HP OfficeJet 7110

    My friend obtained an HP 7110 (all-in-one) and would like to install it (wired to a wireless router) as a network printer so that she, her daughter and son can send print jobs from their respective p/c's. I managed to find an HP JetDirect 200m model J6039B print server that the model calls...
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    Can't reach bank account after site login - using IE 7

    Can't reach my bank account after logging into the bank site from my home p/c. Running IE 7.0.5730.13. I get an Internet Explorer error popup "Error - Out of memory - Login Failed"...then after the OK button....."The server connection has timed out - you will need to login again"...at which...
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    How to install HP OfficeJet 7110 on home network

    Neighbor acquired an HP OfficeJet 7110 (all-in-one) and would like to install on her home network (Verizon DSL). The area where it would go would be in proximity to where she normally works with a laptop which is frequently on the move - so.....hanging it off of the laptop and sharing it...
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    MS Outlook 2007

    I recently installed Office 2007 and all seems well except for an annoying popup message that seems to launch everytime I boot up the p/c and launch Outlook: Microsoft Office Outlook " A data file did not close properly the last time it was used and is being...
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    Home Wireless Network problem

    Recently setup a wireless network in my home: Belkin wireless G Plus MIMO Router p/c #1 - Hardwired to router - WinXP Professional p/c #2 - Belkin wireless G+ card - WinXP Home The problem is that I cannot access and/or see the other p/c in my workgroup (HOME). For...
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    Can't find ITunes anymore

    A friend's son complained to me that he had no room left on C: Took a look and saw that most of his real estate was occupied by his music. Moved everything to a portable HD and now his IPod / ITunes cannot find the music. Do I need to do some type of follow-up sync or something to point to...
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    New Belkin G+ MIMO router

    Okay....so I finally replaced my old NetGear 802.11b wireless router with a Belkin G+ MIMO (location=finished basement). I then installed a new Belkin G PCI card in one of my desktops (location=2fl bedroom) - didn't know that there is such a thing as a G+ or G+ MIMO card that I could have...
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    Free music download software?

    My daughter is looking for some free music download software (LimeWire, etc.) and I have no idea what to suggest. As far as I'm concerned, they're all probably a bit risky with the prospect of spyware, malware, etc. However.....anyone have any suggestions for the lesser of all the evils...
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    Need Backup solution for my p/c

    I am finally planning to backup my p/c to an external Maxtor 200GB HD. Would like to know if there is anything out there that I can setup to run on a schedule. Preferrably just do an incremental....am particularly concerned about keeping my Outlook files intact during this process. Freeware...
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    Pop-up message indicates virus infection?

    My co-worker has started to get this pop-up window on his IBM T-60 and neither one of us is sure what is driving it. I think it may have something to do with a virus infection of some type...any ideas? hppusg.exe - Common Runtime Language Debugging Services Application has generated an...
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    Can't reach internet

    Trying to help my neighbor with his son's Dell Dimension 3000. He is using a Belkin wireless antenna talking to a Verizon DSL router and for some reason, recently, he cannot launch IE....or....Netscape Navigator which I installed just to see if there was some issue with IE. His wireless...
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    New IBM server - doesn't see all of the drives

    Trying to help a friend from my department setup a new, out of the box, IBM server. four (4) 300 gig HD's. We expect to see at least 900 gig as one drive is used for the RAID 5. But we only see 600 gig. One of the drives is not showing up. In the config menu we see all four...(??) Any ideas...
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    External Drive - Gets No drive letter

    Have a brand new WD external harddrive that is not showing a drive letter when booting up attached to my laptop. I am on a corporate network that runs a script so letters F: and above are mapped. But I would expect to see this as E: (D: is the CD drive). Any ideas how to force this to E: ...
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    Can't get laptop on home wireless network

    Started out by trying to fix my brother-in-law's laptop to print on his home wireless network. Printer is shared and hanging off of a hardwired p/c in Workgroup. Laptop is (was) member but does not see workgroup anymore and therefore does not see printer. Cannot seem to get the laptop to see...
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    IE problem - can't reach certain links and/or sites

    This is a head-scratcher for me........2 scenarios.....1) Can reach a certain website...say JetBlue...with no problem, but when I try to access a link, such as 'Book Travel Now' or whatever, the IE icon just keeps churning like it's working, but then times out with the standard IE error message...
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    Game will only run in SAFE Mode

    I am not a gamer.....too old to game...but I'm trying to help my nephews install and run a game they just bought - "Stronghold 2". It seems their p/c meets or exceeds the HW requirements but it will only run if booted up in SAFE mode (??) Is this normal? Seems to install just fine and when an...