I checked back on the RMA website today. My RMA request was approved (no email notification or communication) so I'll be sending the bad board back to Gigabyte again. For those interested in Gigabyte HW, hit me up. I'll have a 'certified' board going for cheap here in a couple of weeks. ;)
For the record, a phone call resulted in a less-than friendly conversation with a rep who repeatedly told me there was nothing he could do to help me in spite of my situation and to use the RMA process on their website. I assume he was then able to return to his in-progress video game without...
I've done RMAs through Newegg in the past with no problem. Same for Amazon. This is specifically my personal, ongoing experience with Gigabyte's RMA process.
If you haven't had this experience yet, pray you never have to. The request website is horrible, there are no e-mail notifications of...
Thought I'd post my recent experience with Gigabyte support and my motherboard. Hopefully my experience will deter others from buying from this company and experiencing the same pain I've gone through over the past 5 months...
Here's my NewEgg posting detailing my initial headache...
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