Got my replacement. Samsung. But got a couple of "stuck" and dead-pixels. The "stuck" pixels are on the right-center--kinda annoying.
Anyways, for those that have successfully got an exchange... I am trying to send back the AUO panel. The directions that Dell gave for returns is quite...
Okay. Got a hold of my sales rep. She couldn't order another w/ the same price (~$219+tax) so she forwarded me to Customer Care. Got patched to probably the call-center in India. It went well. Got the exchange w/ a new order #.
So I checked my Dell account just to see the update, as well as...
wowsers... luckily got it on Dell SB. Gonna give my sales rep. a call for a possible exchange. Its just doesn't make sense for the "US_CAG_Customer_Care" to call 3 different 1-800s numbers when they coulda just told me to speak with my SB rep. Anyways, great deal if you get the Samsung and AUO...
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