I wrote them a letter, but I doubt it will do any good. (I sent it to their US HQ and Asia HQ). Some companies will 'do the right thing', but I didn't get that fuzzy feeling at all from Creative Labs.
I'm very dissapointed. I've used (and Loved) Creative's products for a long time. I don't...
I just wanted to share my experience with the Creative Nomad 'Zen', and the support I received. Before I bought this product, I really liked Creative Labs, and supported them greatly. After my experience, I don't think I'll be dealing with them again.
Jim Helm
Here is the letter I sent to...
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