Recent content by palladia

If anyone has a spare 30% coupon, please PM me. Thanks.

Dell Home seems to collect tax from NJ also.

What separates a good company from a great company is how it deals with customer issues. Monarch insists that they did nothing wrong, and that's fine. But Monarch will just be another average reseller in my book.

It seems highly improbable that their stock of GS's could go from 95% to basically 0% is just a couple of days. If they were a volume seller like NewEggs, perhaps, but Monarch just isn't as well known. Besides, if they were selling that well, they wouldn't have dropped their prices down to...

Whether intentional or not, it looks like misinformation did come from Monarch. I think it's safe to say that most of us would not have ordered had we known what we know now. I am not going to make a big fuss of things, as I can certainly live with my non-GS card. I appreciate Joe's effort...

MonarchJoe, this is not smart business practice by Monarch. Instead of righting the problem by taking at most a few hundred dollars of losses, you now have a bunch of customers with bad tastes in their mouth. Your ratings on various websites will likely suffer, and you'll probably lose more...

I had emailed you, stating that your web site clearly showed photos of a GS card, and wanted a GS card! All I got back was a "We do not guarantee..." response. If you do not honor what was on your website, you should've given me at least a chance to canel the order.

Whoever was quoted that Monarch tried to honor GS requests should call back too. I figured from impersonal email response I got back that no one was going to bother honor any request.

Just got home here, and found a non-GS! I ordered mine on 8/31, 10:46AM, figuring that it's worth the gamble, but it now looks more and more like a loaded dice game. Also interesting is that someone cut out a square from the upper left corner of the packaging. It's like there was a sticker...

I too got one of those very impersonal response from my email request: question: Ordered Gainward 6800GT video adapter. Online screen shots indicated that it's a "Golden Sample" edition, though description didn't indicate so. Please make sure that a "Golden Sample" is shipped. Mine...