Recent content by neosapien

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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Okay, so I've made some progress, at any rate. I bought a cheap $30 Rosewill case to use as my test bench. The motherboard shuts down and Sleeps successfully in the BIOS, and in a bootable linux on a flash drive, when installed in that case. It doesn't shut down, hibernate, or sleep correctly...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    ASUS did it again! They did it again! They mailed my broken motherboard back to me unfixed again! They wrote on their repair sheet the same thing that they did the first time, Test ok, BIOS / Firmware / Software Upgrade (NTF). Why does this keep happening?! Why do they keep sending me back my...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Reinstalled the motherboard. Yep, still broken in exactly the same way. RMA service center just flashed the BIOS (what? I flashed it a dozen times) didn't even check to see if that remotely addressed the issue, and shipped it back to me. I called them up again, and now I have to ship it back...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Nope, it's not the power or reset button, case works fine with old Intel P8P67 Pro and Core i5 2500k OCed to 4ghz. It's the motherboard.
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    So I just got the motherboard back from Asus, after sending it in 7 days ago. And if I'm reading this service repair report correctly, they briefly tried testing my motherboard, found nothing wrong with it, and sent it right back without spending another moment on it. Here's what it says in...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Most of the time AI Suite is turned off. It doesn't start up automatically when the system boots up, and I haven't done anything to set it up at all. I had to manually turn it on to check what you were talking about, and then go into EPU. Under Performance and Power Saving, I made sure...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Sorry it took so long to post an update, I had surgery; my pectoral muscles were dissected and two large foreign objects implanted under them, and if I had done anything crazy like trying to lift a giant Cooler Master HAF 932 case with dissected pectoral muscles, I would have caused internal...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    I called Asus to tell them about my motherboard issues. They suggested RMAing the motherboard, but said that they didn't have any stock to do an Advanced RMA (and would not substitute it for a similar Asus AM4 motherboard), so I would have to send the motherboard back first, and be without it...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    So maybe the surest way to test is to unplug the mouse entirely, plug a keyboard into the PS/2 port, so that no devices are using any USB ports at all, then boot into the Windows 10 login screen and see if I can sleep/hibernate/shut down.
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Prior to running my most recent LXLE tests, I had the mouse plugged into one of the motherboard's rear panel USB 3.0 (or I guess they're called USB 3.1 5gbps now) ports. When I decided to do the Linux tests, I unplugged the mouse from the rear panel port and brought it over to the case's front...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Do you mean that I should turn on the PC with the 2-pin power switch cable connected to the motherboard front panel connector, but then while the PC is turned on, I should disconnect that 2-pin cable, then see if I can successfully sleep/hibernate/shut down the system? I only ask to confirm...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Okay, I tried. No joy. Reflash BIOS: 0805 - Current version 0612 - Version I was running when I initially started having these problems. I upgraded to 0805 to try and stop them. 0604 - Error message from Asus EZ Flash 3 Utility v03.00 - "Selected file is not a proper BIOS!" 0511 - Error...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Okay, I spent a while testing. Here's the results: Unplugged peripherals - sound card, all SATA drives, fan controller, mouse, LAN cable disconnected In Linux LXLE 64-bit Sleep Attempt 1 - Plug in mouse, open shut down menu, unplug mouse, select suspend. System suspends successfully, does...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    Windows Update is fully updated, Nvidia Geforce drivers are fully updated, AMD Chipset drivers are fully updated. In BIOS: In Boot Menu, Fast Boot is Enabled. Next Boot after AC Power Loss is set to Normal Boot. In Advanced Menu, under APM Configuration, ErP Ready is set to Enable(S4+S5)...
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    My Ryzen 1700x PC won't shut down, not in BIOS or Win10 or Linux

    No joy. I went out and bought an EVGA Supernova 650 G2. Error persists. Tried disconnecting everything in the system that I could - every USB device but keyboard and mouse, the PCI-E sound card, every SATA device, every fan except the CPU HSF. Error still persists.