Recent content by Jephph

Just for clarification... The system in my sig in not the same as the one I am troubleshooting.

Here is the WhoCrashed Log: Crash Dump Analysis Crash dump directory: C:\Windows\Minidump Crash dumps are enabled on your computer. On Sun 2/16/2014 7:52:33 AM GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module...

Hey guys, getting this BSOD on a Dell Inspiron 580 with Windows 7 Home Premium 64bit. I'm testing the 8GB of ram with memetest right now. So far, 2 passes with no errors. I'll check drivers after that. Any specific ones I should be looking at? Should I just update all drivers and see if...

Found what I needed on the Toshiba Asia website. Thank you.

Got error message, "The Procedure entry point SetProcessDPIAware could not be located in the dynamic link library USER32.dll" when trying to install Value Added Package.

I'm downloading one of those packages now. I'll let you know how it goes.

I had to format and re-install Windows XP on a Satellite A105-S4201 Laptop. I installed XP, and updated to SP3. The brightness control no longer works using Fn+F6/F7 (or any other way for that matter). It was working before the format. I tried a couple of different Common Modules installs...

I've got a guy who wants to double password protect his wifi. I know that having strong encryption, and a long password with alpha-numeric and non-alpha-numeric characters would work better for him, but I'm not sure I can convince him of that. Is there a way that I can require two passwords to...

Problem solved. HP has a restore utility that allowed me to run chkdsk. That allowed me back into Windows. Thank you.

I've got a netbook here. By default, it boots into something called HP QuickWeb. It looks like just a small OS designed to get you online quick. The wireless within that OS will not connect unless you restore the laptop to factory defaults. Even then, if the laptop's battery drains all the...

I've got a client with a reboot loop. When trying to run from the e-machines XP Media Center OS Disc, I get this message. I check the RAM with MemTest98+. It passed 42 times, so that looks good. I couldn't get Seatools to run on the client's computer because the mouse wasn't recognized in...

So... I ran SeaTools on the drive. The scan found errors and was able to fix some of them but not all. After that, when trying to boot up the computer normally, it automatically ran chkdsk, and fix more errors, and after another reboot, it's now loading into Windows. Issue resolved. Thank you.

I've got an HP G61-429wm Laptop here. It's running really slowly, and won't boot into Windows, or even a Windows disc. On bootup, it will show the underscore for ~15 seconds, then it will start to load Windows (I believe it's Windows Vista). Once it's done with the loading screen, the screen...

So, I installed Windows Vista 32 OEM on a computer. I'd like to format the hard drive and start over. If I install Vista 32 OEM again using the same key, will it work?

Haha. I also tried shutting down Zone Alarm temporarily. That didn't work either. It's been running on Zone Alarm for probably 3 years. I don't see it being the issue here, but I'll give it a shot sometime today probably.