Recent content by Catherine28

johnjkr1 - did u get my pm? Im online now.

Happypuppy - The service tag edit is being performed because any remote ISP/Web Site can uniquely identify our equipment utilizing the service tag info available on the BIOS. After that, its not difficult to determine exactly where the owner lives, place of business, telephone numbers via fraud...

Selene, We've already tried. Got nothing but the run around from Dell :(

Any other suggestions?

bump.

I have called Dell but received nothing but the run around. Transfering from one customer rep to the next. Would applying the optiplex software service tag editor function to a dimension system possibly harm the machine? Im not the most tech savvy individual and would prefer using an...

Thanks for replying! Do you mean the asset program can change the service tag? Because thats what we're interested in. Changing the service tag, not the asset tag.

We're trying to edit the service tag, not the asset tag. Not sure if u meant asset tag = service tag. But thanks for the link! Ill check it out!

Hi Everyone, I work for a small firm that owns several (40+) Dell Dimension systems which are scheduled for disposal (resale) in a few months. For liability purposes, my employer has requested the service tag identifiers (stored in the BIOS and harddrive?) be removed prior to resale...

Hi Everyone, I work for a small firm that owns several (40+) Dell Dimension systems which are scheduled for disposal (resale) in a few months. For liability purposes, my employer has requested the service tag identifiers (stored in the BIOS and harddrive?) be removed prior to resale...