Trojan horse virus problem (generic29.ajge)
A family members got a Trojan horse virus generic 29.ajge problem on her Dell laptop with Win 7 Home Premium and ZoneAlarm firewall. AVG anti virus notified her but could not removed it. I tried to fix it but could not log on the net.
I did Google it and the solutions were about edit registries and other fancy stuffs and I am not sure I want to touch it. The computer is working fine, just could not log on the net to update anything so I know that the trojan virus is still on the computer.
Do any of you have any suggestions or ideas beside completely reformat the HD and install everything (after a full backup of course)? TIA.
Rules to live by: 1) Forgive is for suckers, payback w/ extreme prejudice plus interest. 2) Golden Rule = Treat others as others treat you, don't take craps from anyone.
3) Relentless pursuit of a more perfect perfection. 4) I ain't looking for trouble, but if trouble comes knocking, I will be ready, willing, and able for some rocking.