problem with Lenovo y570...lemon?
...and yes, their tech support is...er, lacking
Machine is a pretty new Y570 notebook with SSD+HD combination running Lenovo's rapiddrive.
On initial boot, all connectivity works great. the apps fire up fast, and the wireless establishes connections very quickly across both wireless hubs. This machine also has Intel's My Wifi technology to re broadcast to rendering devices. This wakes up fine on initial boot.
After the machine is put to sleep and re-awakened, the Wifi is disconnected, and it eventually re-acquires a wifi hub. (5-10 minutes).
The Intel My Wifi is disabled, and "can not find a valid Wifi adapter device." until I reboot
I have turned off all power savings switches on wireless and networking in the device manager.
Lenovo sent out a technician to replace the wireless adapter since we paid for home service. They also instructed me to recover the machine to factory settings (Their only SW solution as far as I can tell). I took it upon myself to go to the lenovo site and look for patches, and there were some for both the wireless device and the software. Installing them had no effect.
They now want to send out a technician again to replace the motherboard. At this point I want to cry lemon and have someone else take over what amounts to a refurbished machine in my eyes. The technician was commenting on the fact that Lenovos aren't the most tech friendly to work on, and I don't want to take the chance of him not quite getting something assembled as well as the factory.
Does anyone have any other ideas on the software side before I start to lobby for a replacement.
AMD AthlonII 620 Desktop
2G 6950 Video Card, 8G RAM
Asus N56VZ notebook