Hi all, I have had SBC/ATT DSL for 3 years, but for the last 10 nights, my internet has not been working (but it works in the day). The ATT tech just came out today and his meter shows that my line outside is nice and clean, but when he checked my modem line in the house, there is a 62% loss! He said that even though my service is the DSL Pro (1.5-3.0 Mbps), my service is capped at 2.0 because of this noise. The outside line is clean enough to get 6.0 Mbps.
For a charge he could hook up a 2nd line to start w/ a clean signal; however, I wanted to wait and ask you guys.
A few questions:
- Is there any software (preferably free) that can 'analyze' or meter my network? If there is this 62% loss, I want to hook up my modem to different jacks to see if it improves using different wires.
- Any suggestions on things to check out along my line? I have a new townhouse with a junction panel in the closet and I have the modem plugged in to one of the phone jacks