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Old 02-03-2006, 02:49 AM   #1
nippyjun
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Join Date: Oct 1999
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Default Norton Antivirus 2006: Live update could not find an update file on the server....

Today for the first time Live update give this message:

LU1834: Live update could not find an update file on the server.

Any one else experience this?
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Old 02-03-2006, 04:06 AM   #2
Soccer55
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Default Norton Antivirus 2006: Live update could not find an update file on the server....

I just got that myself tonight. If you click on the link that LiveUpdate provides for you, it takes you to a Symantec Support page that shows you how to remedy the problem. If you read through the steps, it eventually leads to reinstalling Norton Anti-Virus. So you can either wait and see if maybe it's just a screw-up on Symantec's end, follow Symantec's instructions for fixing the problem, or just re-install Norton AntiVirus like I did.

Side Note: After re-installing NAV, my "LiveUpdate" has now become "LiveUpdate Express" which apparently is LiveUpdate v2.6

-Tom

EDIT: In case it matters, I got this error using NAV 2005, not 2006.
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Old 02-03-2006, 08:15 AM   #3
nippyjun
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Default Norton Antivirus 2006: Live update could not find an update file on the server....

I updated Live update and now my version is 3.00someting. That still didnt' work. I finally found a page at symantec that talks about if you have zonealarm firewall and nortaon antivirus.... you need to make sure that the symantec/norton programs on the zonealarm programs tabs have access to everything. I made the changes and it worked.
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Old 02-03-2006, 09:49 AM   #4
norxam
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Default Norton Antivirus 2006: Live update could not find an update file on the server....

It looks like the problem fixed it self.

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