Originally posted by: TazzTux
I would like to find out how many people have a "system freeze" when in a DX game and hitting ALT-TAB (in Windows 2000 Only - XP works 100%).
First of all, after glancing at the threads you linked to, it is very hard to avoid the temptation of flaming that Coco guy.
That said, a 4-5 second lag is not necessarily what I'd call "system freeze". "Delay" (and "lag" as you called it in one of the threads) is more suitable IMO. If the system really freezes, recovery will be impossible.
When presenting this to Gainward, you might want to give it to them in simple steps, e.g.:
1. Run Win2k SP4 (w/all patches and latest DX)
-- problem not present with XP
2. Install latest nVidia drivers
3. Run WC3 (list a few other DX games as well)
//exp: Should switch to the next task immediately
//act: System lags for 4-5 seconds -- no lag with previous nVidia driver version
The more you're able to boil down a problem, the easier it will be to fix. More importantly, it is easier for Q&A to verify that a fix works! (and hopefully they'll add the steps to their standard test suite)
Also make sure you're contacting Gainward Support through the proper channels. Their forum looks like a nice user-to-user type thing, in which case your posting provides a nice "heads up" as a courtesy to fellow users, but you should also have submitted an error report through proper channels. (You've probably done so, but I wanted to emphasize this just in case you haven't)