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Old 03-06-2008, 11:59 AM   #1
waggy
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Default Fortiguard blocking my ip. need hlep

ok the other day my wife goes to send email.it says it can't be sent because fortiguard is blocking because of spam.

any ideas? we are notspamming. also ran a few programs to see if someone isdoing from her one of them and they are clear.

this is the error: 554 5.7.1 This message has been blocked because it is from a FortiGuard - AntiSpam black IP address.(connection black ip 66.254.193.000)
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Old 03-06-2008, 12:19 PM   #2
Aberforth
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Default Fortiguard blocking my ip. need hlep

send a message to removespam@fortinet.com or use a encrypted connection (VPN).
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Old 03-06-2008, 12:30 PM   #3
mechBgon
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Default Fortiguard blocking my ip. need hlep

Also, scan your system for malware. It's very common for undetected malware to be covertly sending Spam from an infected PC. F-Secure's online scanner is one way to get a "second opinion" (use Internet Explorer since this scanner uses ActiveX).
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Old 03-06-2008, 01:32 PM   #4
waggy
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Default Fortiguard blocking my ip. need hlep

Quote:
Originally posted by: Aberforth
send a message to removespam@fortinet.com or use a encrypted connection (VPN).
did that thanks!

Quote:
Originally posted by: mechBgon
Also, scan your system for malware. It's very common for undetected malware to be covertly sending Spam from an infected PC. F-Secure's online scanner is one way to get a "second opinion" (use Internet Explorer since this scanner uses ActiveX).
alos did this. It found 2 spyware that that adaware missed.
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