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Old 03-16-2007, 06:09 PM   #1
jhbball
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Default Missed UPS delivery. Possible to pick up at local hub?

So, i was waiting for a package ALL day before work. I left the house for twenty minutes to run an errand, and of course, the package is delivered, but can't be signed for because no one was around.

So, now I have to wait until Monday for delivery. I know SOME mail delivery services allow customers to pick up their packages, but I couldn't find any information about UPS.


Anyone have any experience with this? I would love to pick up the package tomorrow if possible.
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Old 03-16-2007, 06:10 PM   #2
dartworth
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Default Missed UPS delivery. Possible to pick up at local hub?

why don't you just call them...
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Old 03-16-2007, 06:11 PM   #3
jhbball
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Default Missed UPS delivery. Possible to pick up at local hub?

Quote:
Originally posted by: dartworth
why don't you just call them...
Called, but couldn't get a human on the phone.
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Old 03-16-2007, 06:11 PM   #4
mchammer187
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Default Missed UPS delivery. Possible to pick up at local hub?

yes you can provided the driver has returned to the hub

would have to call to verify that anyway though
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Old 03-16-2007, 06:12 PM   #5
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Default Missed UPS delivery. Possible to pick up at local hub?

Keep pressing # on the phone if an automated message comes on.
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Old 03-16-2007, 06:12 PM   #6
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Default Missed UPS delivery. Possible to pick up at local hub?

call them and have it held for pickup. generally you cannot pickup the same day, although if you're experienced with UPS you know exactly what time the driver returns to the depot.
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Old 03-16-2007, 06:21 PM   #7
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Default Missed UPS delivery. Possible to pick up at local hub?

If we say yes, are you going to drive to the local hub and demand your package?

"OPEN UP, YOU HAVE MY PACKAGE! SOMEONE FROM ATOT SAID I COULD PICK IT UP ON SATURDAY!"
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Old 03-16-2007, 06:29 PM   #8
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Default Missed UPS delivery. Possible to pick up at local hub?

UPS is a real pain. They won't let you pick up on the same day (like FedEx) and they usually can't get the package off the freaking truck for the next day, so you end up waiting two days after the first delivery to get your stuff.

I've wandered my neighborhood to track down a driver and got my package off his truck. The guy was a little surprised, but he also pointed out that it would save him from having to come to me again the next day.
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Old 03-16-2007, 06:31 PM   #9
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Default Missed UPS delivery. Possible to pick up at local hub?

The local UPS hub in Raleigh lets me pickup packages as long as they have made at least one attempted delivery. Just call the 800 number and tell the operator to have it held at the local hub for you. Then go over there and pick it up.
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Old 03-16-2007, 06:48 PM   #10
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Default Missed UPS delivery. Possible to pick up at local hub?

If you call early enough after missing, they'll put your name on a list and you can pick it up that day.

But if it's too late, you're out of luck and you'll have to wait until the next day to pick it up.

Not sure about Saturday pickup but yeah... UPS is the biggest pain.
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Old 03-16-2007, 06:52 PM   #11
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Default Missed UPS delivery. Possible to pick up at local hub?

You can call UPS and have them hold it at your local hub and then go pick it up yourself. Just be aware that your local hub may be really far away from where you are. Mine was like 20 mins by toll road from my house when the local fedex distribution center is less than 5 mins away. As others have said, I don't think you can pick it up on the same day as a missed delivery but I do remember picking up on a Saturday after a missed delivery attempt on friday.
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Old 03-16-2007, 06:55 PM   #12
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Default Missed UPS delivery. Possible to pick up at local hub?

Quote:
Originally posted by: jhbball
Quote:
Originally posted by: dartworth
why don't you just call them...
Called, but couldn't get a human on the phone.


then you fail and don't deserve your package...
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Old 03-16-2007, 06:59 PM   #13
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Default Missed UPS delivery. Possible to pick up at local hub?

Consider yourself lucky. My guy left my package at the front door and it was stolen.
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Old 03-16-2007, 07:12 PM   #14
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Default Missed UPS delivery. Possible to pick up at local hub?

Go to the tracking page and track using the number on the delivery attempt slip. On those tracking result pages, there's a link to make alternate delivery arrangements. You enter a phone number and they'll call you with the time you can pick it up (usually after 8).
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Old 03-16-2007, 07:36 PM   #15
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Default Missed UPS delivery. Possible to pick up at local hub?

Call, and ask them. I have done it several times, gotten it the same day too.
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Old 03-16-2007, 08:14 PM   #16
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Default Missed UPS delivery. Possible to pick up at local hub?

Some times, they can alert you to the driver's route.

Then you can "intercept" the driver and get the package at one of their store pickups.
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Old 03-16-2007, 08:17 PM   #17
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Default Missed UPS delivery. Possible to pick up at local hub?

If you package has not been delivered they will not let you pick it up. Like if it comes from LA to Chicago hub and you do not want to wait for the driver to come and want to go get it... you can't you have to wait for it to go through the system.

I do not know about the not being home to sign for it... USPS lets do pick it up.
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Old 03-16-2007, 08:23 PM   #18
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Default Missed UPS delivery. Possible to pick up at local hub?

Quote:
Originally posted by: Shawn
Consider yourself lucky. My guy left my package at the front door and it was stolen.
I almost lost my S1.

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Old 03-16-2007, 08:38 PM   #19
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Default Missed UPS delivery. Possible to pick up at local hub?

UPS lets me pick it up after a missed delivery the same evening, once the driver gets back to the hub.

I just called the number, told the woman I wanted to pick it up, she told me a time, was in an out in 2 minutes.

Couldn't be easier.
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Old 03-17-2007, 12:33 AM   #20
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Default Missed UPS delivery. Possible to pick up at local hub?

I did it once awhile back in Nashville. Was fairly easy to do for me.
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Old 03-17-2007, 01:36 AM   #21
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Default Missed UPS delivery. Possible to pick up at local hub?

I picked up my Wii last Christmas weekend in L.A.'s downtown hub.. nope not doing that again.

It should be pretty straightforward on other days.
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