I used to have roadrunner. It worked great. I just switched to WideOpenWest (cheaper) but I'm having problems. Every few hours, the internet access quits. I have to go reset the cable modem to get it back. My setup:
CAble modem -> Siemens 2614 router -> pair of computers. When the access stops (and it's random, and even happens while actively using it), going to the modem status page shows internet disconnected. As soon as I unplug/replug the power to the modem, it's back. Quite annoying, since the modem is in the garage at the other end of the house, on a high shelf!
I'm going to call the tech support at WOW, but thought I'd stop here for help too
WOW says there's nothing wrong with the modem or them. I bypassed the router and directly connected my main computer to the cable modem. It worked fine for ~24 hours. Therefore, I assume that the router is the problem. I bought a new Netgear RP814 (don't have wireless anything, but it was only $10 more than the non-wireless one) and hooked it up. Same problems as with the Siemens router. Random dropping out, have to restart the cable modem to restore it. Resetting the router does nothing. Both routers were updated to the latest firmware. Any new ideas? Having just one of our computer able to get on the internet is not acceptable. WOW has nothin on their site about hooking up multiple computers, although I did see that you get 3 IP addresses. So...
1. Could I connect the modem and computers to a switch (NOT a router) and them each access the internet that way, with their own IPs? Would I need a crossover cable from the modem to switch?
2. Is there another way of sharing the connection? I thought about adding a network card to my main rig (it's a Dell with onboard network), connect one port to the modem and the other to a switch and use it to share the internet. If I did that, would I need firewall software on BOTH computers or just mine?
3. Any idea what is different about a router vs the computer that makes it keep dropping? Their techs didn't know, but maybe some geniuses here would know.
4. Any better way to share the connection?