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Old 01-03-2013, 07:09 PM   #1
hennessy1
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Default Data Corruption

I have a customer that despite multiple reinstalls keeps getting corrupted windows files. Memory testing is on the to do list but they also have an add on controller and I was wondering if there was a test or program that could read and write data like memtest to check for corruption?

Any help is much appreciated thank you.
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Old 01-04-2013, 04:07 AM   #2
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* How old are the components?
* Are the components of good quality?
* Are they operating their PC behind a good quality UPS?
* Were the reinstalls all done from the same physical media?
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Old 01-04-2013, 07:51 AM   #3
hennessy1
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Maybe 2yrs max. This is a dell precision workstation that I have been trying to help the customer with. No ups in place. The media was all dells either the dell windows 7 cd or the dell system recovery partition. I did not use anything else because if it is hardware related dell will not be as willing to help if I wiped away their partition or not used their media.

I did find this site yesterday just not sure how to get that utility.
http://msdn.microsoft.com/en-us/libr...=vs.85%29.aspx
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Old 01-04-2013, 08:04 AM   #4
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How often is the problem occurring, as in, how much time passes before the problem starts occurring, in which case a re-install seems to fix it?

What is the memory setup on that board?

Is the corruption only occurring on Windows files?
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Old 01-04-2013, 08:07 AM   #5
hennessy1
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No standard amount of time passes sometimes a couple months to several months passes. It always has to do with windows updates in one way or another. I would have to check the memory configuration later today.
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Old 01-04-2013, 08:13 AM   #6
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My first thought is a bad area on the hard drive. I don't see RAM as causing an issue that happens so irregularly, since Windows 7 uses just about all of it, in one way or another.

If it were me, I would boot off a disc with seatools and see if it finds anything.
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