"Windows explorer has stopped working." frequently - Page 2

Dave3000 · 11-07-2012, 03:47 PM

I have the latest bios for my motherboard. I'm going to try running Windows 7 in safe mode.

Dave3000 · 11-07-2012, 03:58 PM

Okay, I ran Windows 7 in safe mode and I can't recreate the problem I was having. Switched back to normal mode, and I could recreate the problem.

Steltek · 11-07-2012, 04:29 PM

Quote:

Originally Posted by Dave3000

Okay, I ran Windows 7 in safe mode and I can't recreate the problem I was having. Switched back to normal mode, and I could recreate the problem.

Normally, that would be strongly indicative of a driver problem - something that doesn't load in safe mode that is loading at a regular boot. Have you tried disabling all the browser add-ins installed in IE via the Tools and "Manage add-in" options?

Dave3000 · 11-07-2012, 04:37 PM

I disabled the addons in the tools of IE and I'm still having the problem. The problem does not occur while using IE so I can understand why that does not solve the problem.

Steltek · 11-07-2012, 06:52 PM

Quote:

Originally Posted by Dave3000

I disabled the addons in the tools of IE and I'm still having the problem. The problem does not occur while using IE so I can understand why that does not solve the problem.

The only reason I suggested it is that IE and Windows Explorer are tightly fused together. This is the reason it isn't possible to totally remove IE from a Windows installation.

denis280 · 11-07-2012, 08:56 PM

probably got some conflict.
1. Click on the start button, type in msconfig in the run form and select the Msconfig tool from the search results.
2. Switch to the Startup tab first and remove all selected entries there. Please note that this can mean that a security software is disabled. You might want to keep that checked just in case. It can however be the cause for the explorer problems.
3. Switch to the Services tab and check “Hide all Microsoft services” at the bottom. This ensures that only third party services are displayed. Disable all the selected services as well and restart the computer afterwards.

Dave3000 · 11-07-2012, 09:00 PM

About 1 hour ago I upgraded to Windows 8 and I don't seem to have the "Windows Explorer stopped working" problem anymore. I'd prefer Windows 7 if it weren't for that problem but I'm finding Windows 8 more stable than Windows 7. I tried to recreate the problem with Windows 8 and so far I can't. I'm even installed Start8 to make it more like Windows 7 desktop interface so I can try to replicate the problem in Windows 8 in a similar fashion that I did in Windows 7.

Dave3000 · 11-07-2012, 09:04 PM

Quote:

Originally Posted by denis280

probably got some conflict.
1. Click on the start button, type in msconfig in the run form and select the Msconfig tool from the search results.
2. Switch to the Startup tab first and remove all selected entries there. Please note that this can mean that a security software is disabled. You might want to keep that checked just in case. It can however be the cause for the explorer problems.
3. Switch to the Services tab and check “Hide all Microsoft services” at the bottom. This ensures that only third party services are displayed. Disable all the selected services as well and restart the computer afterwards.

I tried that and it did not work, however the one startup option that does not load any of the services worked but I don't intend to use Windows 7 that way.

denis280 · 11-07-2012, 09:05 PM

Hope it work out for you.am out of solution here!

Steltek · 11-07-2012, 09:50 PM

Quote:

Originally Posted by Dave3000

About 1 hour ago I upgraded to Windows 8 and I don't seem to have the "Windows Explorer stopped working" problem anymore. I'd prefer Windows 7 if it weren't for that problem but I'm finding Windows 8 more stable than Windows 7. I tried to recreate the problem with Windows 8 and so far I can't. I'm even installed Start8 to make it more like Windows 7 desktop interface so I can try to replicate the problem in Windows 8 in a similar fashion that I did in Windows 7.

I've been playing around with Win8 in a virtual machine and find that it, with Start8 or Startisback (so I don't have to mess with that abortion of a Metro UI), seems to be a halfway decent OS.

BTW, if you haven't done it yet, don't forget to register for your free key to add Windows Media Center as it isn't included with Win8 Pro:

http://windows.microsoft.com/en-US/w.../feature-packs

Dave3000 · 11-09-2012, 12:27 PM

Going to Windows 8 gave me a different kind of error message. When I got my system out of sleep mode and then shutdown my PC, I got a message saying that there is a problem detected with my PC. I was also using the Start is Back start menu mod for Windows 8 and was doing through that start menu, so I'm not sure if it's the mod that was causing the problem with the shutdown in Windows 8 or my hardware. I know I have good RAM, good SSD, good video card, and most likely a good CPU (could not make it error in CPU stress tests). I went back to Windows 7 because some stuff ran slower in Windows 8 for me and didn't like the idea of having to use a 3rd party mod for a Windows 7 style start menu.

I suspect that the motherboard is the problem. Today when I went to check for updates in Windows 7, it gave me the Windows stopped working message as well. What I noticed is that this message only happens when I sometimes click on stuff in the Control Panel. Is there a way to test for an unstable motherboard or is doing an actual replacement of the motherboard the only way to find out if the motherboard is unstable?

Steltek · 11-09-2012, 01:50 PM

The person who created Startisback said in a post in his comment forum for the beta/RC version that it makes no changes to the underlying Win8 install (though it probably installs one or more Windows services, as I know Start8 does). As a result, I sincerely doubt it is causing the problem.

I think that you've come to the right conclusion related to the motherboard. Unless the manufacturer included some type of diagnostic software with the motherboard that is capable of detecting a fault, the answer is no. You just have to do what you have done, by process of elimination cover every other possibility which leaves the motherboard as the only other possible source of the fault.

Is the board still under warranty? If so, I'd try an RMA. You didn't say what board you have, so I'd leave it installed in case they insist on running through a troubleshooting checklist before issuing an RMA.

Dave3000 · 11-10-2012, 09:22 PM

Well I think I solved the problem. The latest network adapter driver for my motherboard were causing the problem. I installed the previous version of the driver and all seems stable now. It's been 1 day so far and no problems and I was trying to recreate the problem but just can't. I called Asus yesterday and the tech support guy blamed MS for the problem I was having and told me that I might want to contact MS about the problem. I was almost about to buy a new motherboard yesterday just to find out if my motherboard was the problem but I didn't because they didn't have the one I wanted in stock.

Dave3000 · 11-10-2012, 09:26 PM

The motherboard I'm using is an Asus P9X79 Pro.