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View Full Version : Those that jumped into MSN Dell 20% deal


Dx-treme
11-28-2000, 01:13 AM
Brace this people,
20% is not a check/money rebate. 20% rebate is in the form of DELL gift certificates. I already called both Dell and Microsoft and they confirmed to me about this !

$2500 on dell 8000 inspiron = get $500 dell coupon !! What da hell ? After spending $2500 the last thing i need is more dell money !!!!!!!

j00
11-28-2000, 01:15 AM
humm...humm..., no sir, i dont like it.

RossMAN
11-28-2000, 01:21 AM
I don't like this either ... Can someone else verify this?

Braxus
11-28-2000, 01:26 AM
Oh hell no... If that's so I'm gonna bring up some hell. Their site says specifically it is a cash back not GC!

Guess we might have a list of WNC (Wounded Notebook Child) users. :|

okok
11-28-2000, 01:27 AM
It is a check, verified by MSN Live talk.

April 1 is far away.

Dx-treme
11-28-2000, 01:35 AM
click here (http://eshop.msn.com/softcontent/softcontent.asp?scmId=579)

This is from official microsoft passport site. Search for DELL hint:look under 20% gift certificate.

I also complaint about this to the CSR, they told me somehow they used the word check rebate where they really mean a check rebate of DELL gift certificates.

I am cancelling my order tommorow at 7 am eastern !

rdgr8
11-28-2000, 01:36 AM
Nooooooooooo! Not good...this is bad!:frown:

John
11-28-2000, 01:38 AM
It is very shady...I see on Dell's website " A 20% cash rebate will be issued...blah blah" and I also see "20% cash back when using your passport wallet in Dell's checkout....". I printed everything out, and I will take it to a customer service or sales manager if I have to. Escalate the call !!!

I just dropped 3200.00 on an Inspiron 8000 ! :)

RossMAN
11-28-2000, 01:48 AM
I gotta get to the bottom of this GC or check business because the Inspiron Free 8x DVD uprade, Free shipping and free $100 off all ends tomorrow.

If it's a GC then forget about it. WE need to e-mail an MSN Passport VP or something.

ken2
11-28-2000, 01:54 AM
Rossman,
Are all the deals for the Dell upgrades ending tomorrow or just the notebook ones?
Also, in anyone's opinion do you think there will be a drop in desktop prices for PIII since the new P's are coming out?
I don't have enough money to buy a new computer every day, so every little bit of consumer info helps.
Thanks.

luv2chill
11-28-2000, 02:01 AM
Geez Guys---

Have a little faith here. Cash rebate does not mean gift certificate... no need to get all paranoid. Dx-treme--whoever you spoke with needs to get their head out of their A$$...

Check out on MSN's page--it specifically differentiates the Dell deal from the rest stating IN NO UNCERTAIN TERMS that it is a Cash rebate and not a GC rebate.

MSN (http://eshop.msn.com/softcontent/softcontent.asp?scmId=579)

It's perfectly clear IMHO. If Dell sends a GC, you can sue their ass.

l2c

Braxus
11-28-2000, 02:06 AM
The deals for the notebooks include the free DVD-ROM, 100 off, and free shipping. Desktop systems only get the free DVD-ROM drive. They all basically end tomorrow at 11PM CST. The 100 off the Inspirons is a little foggy though. No exp. date.

RossMAN
11-28-2000, 02:10 AM
ken2 - There's been some speculation over in the UseNet NewsGroup alt.sys.pc-clone.dell (http://x75.deja.com/=dnc/[ST_rn=ps]/qs.xp?ST=PS&svcclass=dnyr&firstsearch=yes&QRY=&def aultOp=AND&DBS=1&OP=dnquery.xp&LNG=english&subject s=&groups=alt.sys.pc-clone.dell&authors=&fromdate=&todate=&showsort=sco re&maxhits=100&uniq=974885179.492830730) that since Pentium 4's are just now being introduced that prices will fall which is probably true in the long run. Depending on what your needs are and more importantly your budget I would suggest buying now, because:

1) The current Free 12x DVD upgrade (http://www.dell.com/us/en/dhs/products/series_dimen_desktops.htm) which is worth $110 expires 11/28/2000.
2) Take advantage of the MSN Passport 20% off now, although it's not scheduled to expire until December 20, 2000 (I think) however Dell and/or MSN can pull this offer anytime they want. Do you really want to miss out on saving 20%?

I'd say the system which gives you the most bang for your buck is the Dell Dimension 4100 starting with the Pentium III 866 all the way up to the 1 Gig. Only get 128MB PC133 RAM and buy the rest cheaper from Crucial.com

Hope this answers your questions.

taquim
11-28-2000, 02:11 AM
I can't believe this! I was so excited about getting my laptop....don't tell me it was all for nothing. Here's exactly what we've all been reading when we purchased our notebooks:

**Attention
MSN Holiday Shopper!
For shopping MSN eShop
and using your Passport
Wallet in Dell's checkout,
you'll get 20% cash back
from your system order
when completed online!
(Current price does not
reflect the rebate, which
will follow in the mail 8 to
10 weeks after your
system ships.)

KEYWORD ----- CASH BACK!!!!

Don't they have to honor this even if they made a mistake? I have all this printed out so if I have to I'm gonna be the pissed of @$$hole who wants my rebate check.

B(

luv2chill
11-28-2000, 02:17 AM
it's not a mistake... it's 20% cash back. I don't know who Dx-treme talked to but something stinks around here.

l2c

CASH DOES NOT EQUAL GIFT CERTIFICATE

John
11-28-2000, 02:20 AM
If Dell didn't mean "cash back" they would have added the clause "20% issued in the form of a gift certificate to our Gigabuys store...."

In addition, Dell WILL honor a pricing error. The customer experience, own it !! :P

Iilac
11-28-2000, 04:44 AM
WOOHOO

Now it says cashback now on MSN's site under DELL4ME. There is no denying it now. We are getting cash back.

rhong
11-28-2000, 05:47 AM
Iilac, and others, I think you're reading it wrong.
I think it is meant to be read in the following manner:

20% Gift Certificate: Crutchfield, Dell
20% Cash Back: eHobbies, Fossil, etc...

The 20% Cash Back is meant only for those links under that label, not just for Dell, which is above that label.

And sorry, if you read below for "Gift Certificate"...
What does 20% Gift Certificate mean?
The merchant will send you a gift certificate for 20% of the value of your current online purchase. For example, if you spend $100 today, you'll receive a gift certificate for $20. These gift certificates can only be redeemed at that merchant's online store.

(Which sounds just like Crutchfield and Dell to me.)

I didn't jump in on this deal, but I'd be sorry if I did.:disgust:

hanybanoub
11-28-2000, 06:19 AM
I think people are over-reacting:

From Dell's web site:

**A 20% cash rebate will be issued to qualified Dell Home Systems purchasers based on total transaction amount, including taxes and shipping. Rebate maximum is $500. The rebate check will be mailed to qualified purchaser?s bill-to address, as provided in Dell?s online checkout. Due to processing time, purchaser should allow 8 to 10 weeks before check is received. Customer is disqualified and will not receive rebate if product is returned. Offer good only for online system purchases made through Dell Home Systems between November 17 and December 20, 2000, for customers who came to Dell.com through a link on the MSN network and used their Microsoft Passport Wallet data in Dell?s checkout process. Purchaser must meet the eligibility requirements set forth by MSN as posted on their website at http://www.eshop.com/softcontent/softcontent.asp?scmId=587

From MSN's 'little' page that pops up when you click dell4me.com:

A check in the amount of 20% of the purchase price of your order will be sent to you within a few weeks

It's apparent that a

<< check >>

will be sent to the buyer. And I'm still seriously considering this...what a NICE deal :)

luv2chill
11-28-2000, 09:04 AM
rhong--quit trying to spread paranoia. Try to follow my logic here.

If you had taken the time to click the links for ehobbies, fossil, and all the other stores BENEATH the &quot;20% Cash Back&quot; label, you would have seen that their popups say gift certificate, just like the popup for Crutchfield.

In fact the ONLY popup which uses the term cash rebate instead of gift certificate is DELL's, and low and behold, by putting two and two together you realize that the &quot;20% Cash Back&quot; text could ONLY belong to the Dell offer. It's common sense, really.

It's crystal-clear folks.

l2c

JimboG
11-28-2000, 09:20 AM
I work for Dell's tech support. Just remember, if they don't honor your 20% off, you have 30 days from the time they invoice the order to return the system and Dell will do about anything for you to keep your order.

-Jim

fdiskboy
11-28-2000, 09:24 AM
Or you could just sell your GC to someone wanting to buy something from Dell.

peeps
11-28-2000, 09:32 AM
Can you say lemmings?

shamu
11-28-2000, 09:37 AM
What in the hell are all you talking about, it clearly states 20% cash back when you click on the dell4me link.

Make a purchase at Dell4me.com using Passport Express Purchase and get a check for 20% of your purchase!

When you make a purchase,
Click the Passport Express Purchase button

A check in the amount of 20% of the purchase price of your order will be sent to you within a few weeks.


lock it up!

JJordan
11-28-2000, 09:50 AM
OK, stupid question, but I cannot find a PassPort checkout option. How do you checkout and get the 20 % rebate ?

rootaxs
11-28-2000, 10:09 AM
You'll have to go through MSN Eshop to get to the page Dell specifically created for this promo. If you don't see the 20% notice on the left colum of the Dell page then you're out of the loop.

MSN Eshop link for Dell (http://eshop.msn.com/trackmerchant.asp?merchId=2651)

Kraft Single
11-28-2000, 10:12 AM
Shoot, I just bought a Inspiron 5000e this saturday(that was before this cash rebate thing rear its head.)

Anyone know if I can still get in the MSN deal? I already recieved confirmation that it's being sent. :(

RossMAN
11-28-2000, 10:15 AM
JimboG,

Can I get your opinion on what you think of this setup?

Here is what I am looking at ordering for $1947 - 20% MSN Passport rebate = $1557.60
=================================================
Dell Inspiron 4000 Notebook
Intel Pentium III/700 MHz CPU
14.1&quot; LCD Display
MS Works Suite 2001
64MB RAM
10GB HD
8MB ATI
Tahoe Blue QuickSnap Color Insert
53 WHr Lithium-Ion Battery with ExpressCharge
Internal 56K Capable V.90 + 10/100 Mini-PCI Combo
3 Yr Next Business Day International On-Site Parts &amp; Labor
Microsoft® Windows® Millennium (Windows Me)
Norton Antivirus® 2000 for Windows Millennium
AOL 1-Year Internet Access Service
Free $100 off
Free Upgrade! 8X Max Variable DVD Drive
Free Ground Shipping
=================================================
$1,557.60

Thanks!
Ross

Remember everyone that the three Inspiron notebook specials end tonight at 11 PM CT

TheBends
11-28-2000, 10:47 AM
Seems we have some emplolyees from DELL visitng this forum. Does anyone have a heads up on the next &quot;Deals&quot; dell will be offering after tonights LapTop deals end? Possibly free shipping on Desktops? Free LowEnd Crap Printer?

Thanks for the info.

flashbandit
11-28-2000, 11:02 AM
I just bought the following:

Dell 8000 800mhz Pentium III 15&quot; screen

10 GIG HD 5400RPM Ultra ATA 100 capable
8X DVD
64 Meg (To be upgraded with 128 meg Crucial.com for $98.99)
Three year Complete care warranty (for morons like me that love to drop their laptop and pour coffee in them!)
56K modem &amp; 10/100 ethernet port
1394 Firewire port
Two USB ports
32 Meg M4 Graphics card
Ess Maestro Sound Card
Two PC Card Type II slots
Slot for second battery or HD
Windows ME
Composite Video out
S-Video out

$2597.00 shipped
-$500 CASH rebate

Grand Net Total= $2097!!

rdgr8
11-28-2000, 11:34 AM
Edited out.:)

ColdBrew
11-28-2000, 12:11 PM
I didn't buy a Dell (I was more interested in EHobbies), but I did just finish speaking with MSN about this deal and this is what was said:

Sheron: Hello Brent, how may I help you today?
Brent: for the 20% passport deal. which are cash rebates and which are gift certificates? specifically dell and ehobbies.
Sheron: Here is a listing of the participating merchants and their offers.
I have just pushed you a page
Sheron: Is there anything else I can help you with today?
Brent: Yes, I've seen that. but notice the 20% cash back listed under the 20% gift certificate collumn? what is that refering to?
Sheron: Just a moment, please.
Brent: ok
Sheron: That means that the gift certificate will amount to 20% of your total purchase.
Brent: cash back does not equal gift certificate IMHO. so you are saying that NONE of the merchants are offering cash back. only gift certificates?
Sheron: I'll be with you in a moment...
Sheron: Dell is sending an actual check to you in 6 to 8 weeks. The rest of the merchants are as stated.
Brent: ok thank you for the clarification
Sheron: You're welcome.

rootaxs
11-28-2000, 01:29 PM
Flashbandit, the only 5400 rpm disk that Dell offers on their Inspirons are the 32gb one. I don't know with you but the speed difference between the 700 and 800 are marginal so unless you really need that extra edge, save the $200 and get yourself something with that (like More memory through Crucial)

Just my 2c :)

JimboG
11-28-2000, 01:56 PM
TheBends,

I don't do sales =) You'd know as soon as I would on deals with dell.

-Jim

Slider10
11-28-2000, 02:02 PM
Haha, some of you people are pathetic. Of course it is cash back in the form of the check. The only reason its under the &quot;Gift Certificate&quot; column on the MSN page is because you get the refund by check, not immediately on the purchases like 800.com, et al. God, can we let this rest?

Andrew